Business — Cambridge A-Level

identification of main features of a market: size, growth and competitors

3.2 Market Research – Purposes

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the strengths and weaknesses of family businesses

1.3 Size of Business – Significance of Small Businesses

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advertising promotion

Advertising Promotion

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gearing ratio: calculation and interpretation

10.2 Analysis of Published Accounts – Gearing Ratio 📊

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the advantages and disadvantages of different types of structure: functional, hierarchical (flat and narrow) and matrix

7.1 Organisational Structure – Types of Structure

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the changing role of Information Technology (IT) and Artificial Intelligence (AI) in marketing

8.2 Marketing Strategy – Approaches to Marketing Strategy

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the impact of competitors on business and business decisions

6.1 External Influences – Competitors and Suppliers

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differences between job, batch, flow and mass customisation methods and the advantages and disadvantages of each

4.1 The Nature of Operations – Operations Methods

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the classification of products

3.1 The Nature of Marketing – Consumer and Industrial Marketing

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the impact of methods of quality assurance on a business

9.2 Quality Management – Quality Control & Assurance

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the factors influencing the method of entry into international markets

8.2 Marketing Strategy – International Marketing

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the advantages and disadvantages that a multinational might bring to a country

6.1 External Influences – International

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Kaizen, quality circles, simultaneous engineering, cell production, JIT manufacturing and waste management as operational strategies to achieve lean production

9.3 Operations Strategy – Lean Production

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using network diagrams for Critical Path Analysis (CPA), including identification of minimum project duration and the critical path

9.3 Operations Strategy – Operations Planning & CPA

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quantitative results and their impact on investment decisions

10.3 Investment Appraisal – Investment Appraisal Decisions

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the importance of business objectives

1.4 Business Objectives – Private vs Public Sectors

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the application of motivation theories in practical situations

2.2 Motivation – Methods in Practice

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the stages of the transformational process: inputs to outputs

4.1 The nature of operations – The transformational process

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the meaning and importance of profitability

10.2 Analysis of Published Accounts – Profitability Ratios 📊

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the impact of globalisation on location and relocation decisions

9.1 Location and Scale – Location

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ways in which employees can participate in the management and control of business activity

2.2 Motivation – Methods in Practice 🚀

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the differences between local, national and international location decisions

9.1 Location and Scale – Location

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the impact of debt or equity decisions on ratio results

10.4 Finance and Accounting Strategy – Accounting Data and Ratios

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the benefits and limitations of marketing planning

📌 8.2 Marketing Strategy – Planning the Marketing Strategy

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digital and physical distribution

3.3 The Marketing Mix – Place (Distribution)

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the dynamic business environment

1.1 Enterprise – The nature of business activity

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the changing role of Information Technology (IT) and Artificial Intelligence (AI) in HRM

7.4 HRM Strategy – Approaches to HRM

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the difficulties of valuing inventory

10.1 Financial Statements – Inventory Valuation 📦

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the reasons for and role of a workforce plan

2.1 HRM – Workforce Planning 🎯

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dividend cover: calculation and interpretation

10.2 Analysis of Published Accounts – Investment Ratios

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the impact of technological change on business and business decisions

6.1 External Influences – Technological 🚀

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interpretation of simple inventory control charts

4.2 Inventory Management – Managing Inventory

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the impact of centralisation and decentralisation on a business

7.1 Organisational Structure – Centralisation & Decentralisation

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different types of costs: fixed, variable, direct and indirect

5.4 Costs – Cost Information

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the implications of high and low labour turnover for a business

2.1 HRM – Workforce Planning

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employee development to encourage multi-skilling and flexibility

2.1 HRM – Training and Development

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the role of informal communications within a business

7.2 Business communication – Role of management

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the limitations of operational strategies to achieve lean production

9.3 Operations Strategy – Lean Production 🚀

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analysis of quantitative and qualitative data

📊 3.2 Market Research – Market Research Data

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usefulness of data collected using primary research methods

3.2 Market Research – Primary & Secondary Research

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how ethics may influence business objectives and activities

1.4 Business Objectives – Objectives and Business Decisions

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the impact of business growth on ratio results

📈 10.4 Finance & Accounting Strategy – Accounting Data & Ratios

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the impact of social and demographic change on business and business decisions

6.1 External Influences – Social and Demographic

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methods of improving profitability

10.2 Analysis of Published Accounts – Profitability Ratios

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business risk and uncertainty

1.1 Enterprise – The role of entrepreneurs and intrapreneurs

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impact of product portfolio analysis on marketing decisions

3.3 The Marketing Mix – Product Portfolio Analysis 📊

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how markets may differ: consumer and industrial markets; local, national and international markets

3.1 The Nature of Marketing – Markets

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how costs can be used to monitor and improve business performance, including using cost information to calculate profits

5.4 Costs – Uses of Cost Information 📊

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the role of business enterprise in the development of a country

1.1 Enterprise – The role of entrepreneurs and intrapreneurs 🚀

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calculation and interpretation of break-even level of output, contribution, margin of safety and level of profit in numeric and graphic form

5.4 Costs – Break‑even Analysis

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the use of factors of production: land, labour, capital and enterprise

4.1 The nature of operations – The transformational process

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calculation of total and free float and interpretation of CPA results

Operations Strategy – Operations Planning and Critical Path Analysis (CPA) 🚀

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the benefits and limitations of CPA as a management tool

9.3 Operations Strategy – Operations Planning and CPA 🚦

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return on capital employed (ROCE): calculation and interpretation

10.2 Analysis of Published Accounts – Profitability Ratios

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the importance of benchmarking in quality management

9.2 Quality Management – Benchmarking

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the impact of accounting data including ratio results on business strategy

10.4 Finance and Accounting Strategy – Accounting Data and Ratios 📊

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the management and control of strategic change

6.2 Business Strategy – Corporate Planning & Implementation

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time series analysis using four period centred moving average to forecast sales

📊 8.1 Marketing Analysis – Sales Forecasting

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the impact of a merger or takeover on stakeholders

1.3 Size of Business – Business Growth

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how human needs may or may not be satisfied at work

2.2 Motivation – Human Needs

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the costs and benefits of holding inventory

4.2 Inventory Management – Managing Inventory

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the implications for marketing of increased globalisation and economic collaboration

8.2 Marketing Strategy – International Marketing

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qualitative sales forecasting

8.1 Marketing Analysis – Sales Forecasting

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corporate social responsibility (CSR) and the triple bottom line – economic (financial), social and environmental objectives

1.4 Business Objectives – Private & Public Sectors

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the impact of training and development on a business

2.1 HRM – Training and Development: Impact on a Business

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identification of customer and consumer characteristics, profiles, wants and needs

3.2 Market Research – Purposes

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the main elements of a network diagram: activities, dummy activities and nodes

9.3 Operations Strategy – Operations Planning and CPA

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the relationship between business objectives and organisational structure

7.1 Organisational Structure – Objectives and Structure 📊

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flexible working contracts and the advantages and disadvantages of temporary or flexible contracts including zero hours, part-time, full-time, annualised hours, flexi-time, home working, shift working, job sharing, compressed hours and the gig econom

7.4 HRM Strategy – Approaches to HRM

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the factors that influence the scale of a business

9.1 Location and Scale – Scale of Operations

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interpretation of elasticity results

📊 8.1 Marketing Analysis – Elasticity

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interpretation of information presented in tables, charts and graphs

3.2 Market Research – Market Research Data

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the influence of human, marketing and finance resource availability on operations decisions

9.3 Operations Strategy – Operational Decisions

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different methods of improving cash flow

5.3 Forecasting and Managing Cash Flows – Cash Flow Forecasts

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the relationship between delegation and accountability

7.1 Organisational Structure – Delegation & Accountability

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the reliability of the data collected

3.2 Market Research – Market Research Data

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network diagrams as tools to plan operations

9.3 Operations Strategy – Operations Planning and CPA 🚀

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the purpose of business activity

1.1 Enterprise – The Nature of Business Activity

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the difference between redundancy (voluntary and involuntary) and dismissal (fair and unfair)

2.1 HRM – Redundancy and Dismissal

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the problems of changing from one method of production to another

4.1 The nature of operations – Operations methods

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calculation of price, income and promotional elasticity of demand

8.1 Marketing Analysis – Elasticity

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why and how a business might grow internally (organic growth)

1.3 Size of Business – Business Growth 🌱

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methods of improving liquidity

10.2 Analysis of Published Accounts – Liquidity Ratios

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the meaning and purpose of strategic management: analysis, choice and implementation

6.2 Business Strategy – Developing Business Strategy

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internal stakeholders and external stakeholders

1.5 Stakeholders – Business stakeholders

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the difference between contribution and profit

5.4 Costs – Approaches to Costing

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individuals or groups with an interest in the activities of a business

1.5 Stakeholders – Business Stakeholders

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the need to motivate employees to achieve the objectives of a business

2.2 Motivation – Motivation as a Tool

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measurement of labour productivity

4.1 The nature of operations – Efficiency, effectiveness, productivity and sustainability

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the ideas of the main content theories of motivation: Taylor, Mayo, Maslow, Herzberg and McClelland

2.2 Motivation – Motivation Theories 🚀

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employment contracts

2.1 HRM – Recruitment and Selection

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the aims and purposes of lean production

9.3 Operations Strategy – Lean Production 🚀

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the importance of joint ventures and strategic alliances as methods of external growth

1.3 Size of Business – Business Growth

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the meaning of adverse variances and favourable variances

5.5 Budgets – Variances 🎯

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the differences between full costing and contribution costing

5.4 Costs – Approaches to Costing

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the difference between hard and soft human resource management (HRM)

7.4 HRM Strategy – Approaches to HRM

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the relationships between items in the statement of profit or loss and the statement of financial position

10.1 Financial Statements – Statement of Financial Position 📊

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the meaning and use of incremental budgets, flexible budgets and zero budgeting

5.5 Budgets – Meaning and Purpose 📊

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why a merger or takeover may or may not achieve objectives

1.3 Size of Business – Business Growth

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the importance of small businesses and their role in the economy

1.3 Size of Business – Significance of Small Businesses

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the importance of international marketing for a business

8.2 Marketing Strategy – International Marketing

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the impact of suppliers on business and business decisions

6.1 External Influences – Competitors and Suppliers

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problems associated with different channels of communication

7.2 Business Communication – Channels of Communication

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the role of intrapreneurship in the ongoing success of a business

1.1 Enterprise – The role of entrepreneurs and intrapreneurs 🚀

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how and why a business needs to be accountable to its stakeholders

1.5 Stakeholders – Relative Importance and Influence

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the ideas of Vroom's process theory of motivation

2.2 Motivation – Motivation Theories

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the measurement of performance using budgets

5.5 Budgets – Meaning and Purpose of Budgets 📊

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barriers to entrepreneurship

1.1 Enterprise – The role of entrepreneurs and intrapreneurs

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dividend yield: calculation and interpretation

10.2 Analysis of Published Accounts – Investment Ratios

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how ERP can improve a business' efficiency in relation to inventory control, costing and pricing, capacity utilisation, responses to change, workforce flexibility and management information

9.3 Operations Strategy – Enterprise Resource Planning (ERP)

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the concepts of unlimited liability and limited liability and their importance

1.2 Business Structure – Business Ownership

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whether a business in a given situation should use pan-global marketing or maintain local differences

8.2 Marketing Strategy – International Marketing

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the meaning and importance of corporate planning

6.2 Business Strategy – Corporate Planning and Implementation 🚀

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reasons why businesses need finance to start up, to grow and to survive

5.1 Business finance – The need for business finance 🚀

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the difference between product orientation and customer (market) orientation

3.1 The nature of marketing – Markets

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the changing role of Information Technology (IT) and Artificial Intelligence (AI) in operations management

Operations Strategy – Operational Decisions

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how government might intervene to constrain business activity

6.1 External Influences – Economic

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trade receivables turnover (days): calculation and interpretation

10.2 Analysis of Published Accounts – Financial Efficiency Ratios

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the nature of the technique of contribution costing

5.4 Costs – Approaches to Costing

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the relationship between mission statement, aims, objectives, strategy and tactics

1.4 Business Objectives – Private & Public Sectors

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cost information for decision-making purposes, e.g. average, marginal and total costs

5.4 Costs – Uses of Cost Information

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the contents of a statement of profit or loss: revenue, cost of sales, gross profit, expenses, profit from operations (operating profit), taxation, profit for the year, dividends and retained earnings

📊 Statement of Profit or Loss (SPL)

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measurement of market share and market growth

3.1 The nature of marketing – Markets

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current ratio: calculation and interpretation

10.2 Analysis of Published Accounts – Liquidity Ratios

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the factors influencing the choice of sources of finance in a given situation: cost, flexibility, need to retain control, the use to which it is put and level of existing debt

5.2 Sources of Finance – Factors Affecting Choice

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the strengths and weaknesses of different methods of communication

7.2 Business Communication – Methods of Communication

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the need to forecast sales

8.1 Marketing Analysis – Sales Forecasting 📈

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the benefits and limitations of business plans

1.1 Enterprise – Business Plans

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why businesses succeed or fail

1.1 Enterprise – The nature of business activity

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a simple explanation of human need

2.2 Motivation – Human Needs

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the meaning and importance of financial efficiency

10.2 Analysis of Published Accounts – Financial Efficiency Ratios

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the impact of sales forecasting on business decisions

Marketing Analysis – Sales Forecasting 📈

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the importance of product development

3.3 The Marketing Mix – Product

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the uses of budgets for measuring performance, allocating resources, controlling and monitoring a business

5.5 Budgets – Meaning and Purpose

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process innovation, including changing current processes or adopting new ways of producing products or delivering services

Operations Strategy – Flexibility & Innovation

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the objectives of businesses in the private sector, public sector and social enterprises

1.4 Business Objectives – Private, Public & Social Enterprises

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the nature of economic activity, the problem of choice and opportunity cost

1.1 Enterprise – The nature of business activity

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the advantages and disadvantages of being a small business

1.3 Size of Business – Significance of Small Businesses

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how minimum duration and floats might be used in project management

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the meaning and purpose of business plans

1.1 Enterprise – Business Plans

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internal and external recruitment

2.1 HRM – Recruitment and Selection

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how international trade agreements might have an impact on businesses

📚 6.1 External Influences – International

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the impact of Total Quality Management (TQM) on a business

9.2 Quality Management – Quality Control & Assurance

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different types of training: induction, on-the-job and off-the-job

contribution costing as a means to help make special order decisions

5.4 Costs – Uses of Cost Information

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how objectives might change over time

1.4 Business Objectives – Objectives & Business Decisions

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the meaning, calculation and interpretation of payback as an investment appraisal method

10.3 Investment Appraisal – Payback and ARR

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buffer inventory, re-order level and lead time

4.2 Inventory Management – Managing Inventory

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the difference between one-way and two-way communication and between vertical and horizontal communication

Business Communication – Channels of Communication 📢

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how communication works within a business

7.2 Business Communication – Channels of Communication 📡

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how changing business objectives might affect stakeholders

1.5 Stakeholders – Relative importance and influence 🚀

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the impact on employers and employees of trade union involvement in the workplace including their role in collective bargaining

2.1 HRM – Management and Workforce Relations

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the contents of a marketing plan: objectives, resources, research and marketing mix

8.2 Marketing strategy – Planning the marketing strategy

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barriers to communication and how to overcome them

7.2 Business communication – Barriers to communication

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the factors of production needed for business activity: land, labour, capital and enterprise

1.1 Enterprise – The nature of business activity

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why some organisations are structured by product and others by function or geographical area

7.1 Organisational Structure – Types of Structure

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the measurement, causes and consequences of poor employee performance

7.4 HRM Strategy – Approaches to HRM

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qualitative factors and their impact on investment decisions

10.3 Investment Appraisal – Investment Appraisal Decisions

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gross profit margin: calculation and interpretation

10.2 Analysis of Published Accounts – Profitability Ratios

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leadership roles in business: directors, managers, supervisors and worker representatives

7.3 Leadership – Leadership Roles in Business

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the meaning and importance of break-even analysis

5.4 Costs – Break‑even Analysis

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examples of and distinctions between line and staff functions and the conflicts between them

7.1 Organisational structure – Line and staff

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the qualities entrepreneurs and intrapreneurs need for success

1.1 Enterprise – The Role of Entrepreneurs and Intrapreneurs

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how marketing might differ for consumer products (B2C) and industrial products (B2B)

3.1 The nature of marketing – Consumer and industrial marketing

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price/earnings (P/E) ratio: calculation and interpretation

10.2 Analysis of Published Accounts – Investment Ratios

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ways of improving communication in a given situation

7.2 Business Communication – Role of Management

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the impact of outsourcing on a business

4.3 Capacity Utilisation and Outsourcing – Outsourcing

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the meaning and importance of liquidity

10.2 Analysis of Published Accounts – Liquidity Ratios

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the distinction between primary research and secondary research and the main features of each

3.2 Market Research – Primary and Secondary Research

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the 4Ps: Product, Price, Promotion and Place (distribution channels)

3.3 The marketing mix – Elements of the marketing mix

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the need for communication of objectives and their likely impact on the workforce

the interpretation and amendment of simple cash flow forecasts including calculating opening and closing balances

5.3 Forecasting and Managing Cash Flows – Cash Flow Forecasts

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the contents of an annual report and their usefulness to business and other stakeholders

10.4 Finance and accounting strategy – Use of accounting data

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how government might deal with market failure

6.1 External Influences – Economic

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the concept of elasticity of demand: price, income and promotional

📊 8.1 Marketing Analysis – Elasticity

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internal sources of finance: owners investment, retained earnings, sale of unwanted assets, sale and leaseback of non-current assets and working capital

5.2 Sources of Finance – Internal and External Sources

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approaches to develop business strategy such as blue ocean strategy, scenario planning, SWOT analysis, PEST analysis, Porter's five forces, core competence framework, Ansoff matrix, force field analysis and decision trees

6.2 Business Strategy – Developing Business Strategy

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business failure as a consequence of lack of finance, including bankruptcy, liquidation and administration

5.1 Business finance – The need for business finance

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the aims of customer relationship marketing

3.1 The nature of marketing – Customer Relationship Marketing (CRM) 📈

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managing trade receivables and trade payables

5.1 Business Finance – Working Capital

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differences between local, national, international and multinational businesses

1.1 Enterprise – The nature of business activity

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the process of product development

8.1 Marketing Analysis – Product Development

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direct promotion

3.3 The Marketing Mix – Promotion Methods: Direct Promotion

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profit margin: calculation and interpretation

10.2 Analysis of Published Accounts – Profitability Ratios

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the meaning and purpose of the statement of financial position

10.1 Financial Statements – Statement of Financial Position

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why businesses need to consider the needs of the community including pressure groups

6.1 External Influences – Social & Demographic Factors

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the impact on a business of measures to improve sustainability of operations

4.1 The Nature of Operations – Efficiency, Effectiveness, Productivity & Sustainability

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the meaning, calculation and interpretation of accounting rate of return (ARR)

the impact of elasticity measures on business decisions

8.1 Marketing Analysis – Elasticity

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the relationship between HRM, employee morale and welfare in a business, including the concept of work–life balance

2.1 HRM – Morale and Welfare

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objectives and usefulness of different pricing methods: competitive, penetration, skimming, price discrimination, dynamic, cost-based and psychological

3.3 The Marketing Mix – Pricing Methods

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the role of technology in international trade

6.1 External Influences – International: The Role of Technology in International Trade

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the meaning and purpose of business strategy

6.2 Business Strategy – Developing Business Strategy

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the impact of depreciation (straight-line method only) on the statement of financial position and the statement of profit or loss

10.1 Financial Statements – Depreciation (Straight‑Line Method)

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the uses and limitations of the full costing method

5.4 Costs – Approaches to Costing

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the concept of adding value

1.1 Enterprise – The Nature of Business Activity

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Boston Matrix analysis and its uses

3.3 The Marketing Mix – Product Portfolio Analysis

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the benefits and limitations of labour intensive operations

4.1 The nature of operations – Capital and labour intensive operations

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how macroeconomic objectives and the performance of an economy can impact business activity

6.1 External Influences – Economic

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the impact of changes in political and legal factors on business and business decisions

methods of improving investor return

10.2 Analysis of Published Accounts – Investment Ratios 📈

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the distinction between short and long term need for finance

5.1 Business Finance – The Need for Business Finance

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trade payables turnover (days): calculation and interpretation

10.2 Analysis of Published Accounts – Financial Efficiency Ratios

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the primary, secondary, tertiary and quaternary sectors and businesses within those sectors

1.2 Business structure – Economic sectors

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the limitations of contribution costing

5.4 Costs – Approaches to Costing

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the net realisable value method of valuing inventory

10.1 Financial Statements – Inventory Valuation

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the meaning and purpose of the statement of profit or loss

10.1 Financial Statements – Statement of Profit or Loss

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the link between marketing objectives and corporate objectives

3.1 The Nature of Marketing – Role of Marketing 🚀

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how a government might use the law to control employment practices, conditions of work including health and safety, wage levels, marketing behaviour, competition, location decisions and particular goods and services

6.1 External Influences – Political and Legal

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the impact of operating under or over maximum capacity on a business

4.3 Capacity utilisation and outsourcing – Capacity utilisation

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Goleman's four competencies of emotional intelligence: self-awareness, social awareness, self-management and social skills

Leadership – Emotional Intelligence (EQ) 🎯

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the advantages and disadvantages of privatisation in a given situation

6.1 External Influences – Political and Legal

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the use of financial statements in developing strategies

the appropriateness of each possible source in a given situation

5.2 Sources of Finance – Selecting the Source of Finance

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the limitations of the concept of elasticity in its various forms

the key elements of business plans

📚 1.1 Enterprise – Business Plans

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ways in which communication can influence the efficiency of a business

7.2 Business Communication – Role of Management

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the impact of changes in government macroeconomic policies on business and business decisions

6.1 External Influences – Economic

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the relationship between the form of business ownership and availability of sources of finance

5.2 Sources of Finance – Business Ownership and Sources

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the public and private sectors and businesses within those sectors

1.2 Business structure – Economic sectors

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the advantages and disadvantages of mass marketing and niche marketing

3.1 The nature of marketing – Mass and niche marketing

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the importance of research and development (R&D)

8.1 Marketing Analysis – Product Development

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the appropriateness of different types of business ownership

1.2 Business Structure – Business Ownership

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the advantages and disadvantages of nationalisation in a given situation

6.1 External Influences – Political and Legal

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the development of marketing strategies focused on achieving specific marketing objectives

📈 8.2 Marketing Strategy – Approaches to Marketing Strategy

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the meaning, calculation and interpretation of net present value (NPV)

10.3 Investment Appraisal – Net Present Value (NPV)

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the meaning and importance of transformational leadership

6.2 Business Strategy – Corporate Planning and Implementation

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the impact on the statement of profit or loss of a given change

10.1 Financial Statements – Statement of Profit or Loss

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the key macroeconomic objectives of governments: low unemployment, low inflation and economic growth

6.1 External Influences – Economic

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the standard methods of communication used in business: spoken, written, electronic and visual

7.2 Business Communication – Methods of Communication

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marketing objectives

methods of market segmentation: geographic, demographic and psychographic

3.1 The nature of marketing – Market segmentation

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the links between lean production and inventory control, quality, employee roles, capacity management and efficiency

9.3 Operations Strategy – Lean Production

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the impact of diversity and equality in the workplace on a business

2.1 HRM – Morale and Welfare

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the impact of stakeholder aims on business decisions

1.5 Stakeholders – Relative Importance and Influence

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how government might intervene to help businesses and encourage enterprise

6.1 External Influences – Economic

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Management by Objectives (MBO): implementation and usefulness

7.4 HRM Strategy – Approaches to HRM

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amendment of a statement of profit or loss

10.1 Financial Statements – Statement of Profit or Loss

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tangible and intangible attributes of products

3.3 The Marketing Mix – Product

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the impact of business decisions on stakeholders and their reactions

1.5 Stakeholders – Relative Importance and Influence

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the advantages and disadvantages of changing from one type of business ownership to another

1.2 Business structure – Business ownership

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different types of non-financial motivators: training, opportunities for promotion, development, status, job re-design, team working, empowerment, participation and job enrichment

Motivation – Methods in Practice

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the appropriateness of different methods of measuring the size of a business

1.3 Size of Business – Measurements of Business Size

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quality in terms of meeting customer expectations

9.2 Quality Management – Quality Control & Assurance

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choosing a strategy, in a given situation, to develop a global market

8.2 Marketing Strategy – International Marketing

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methods of improving gearing

10.2 Analysis of Published Accounts – Gearing Ratio 📊

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assessment of business performance over time and against competitors

10.4 Finance and Accounting Strategy – Accounting Data and Ratios 📈

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the need for investment appraisal

10.3 Investment Appraisal – Concept of Investment Appraisal

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the reasons and ways structures change, for example due to growth or delayering

7.1 Organisational Structure – Types of Structure

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acid test ratio: calculation and interpretation

10.2 Analysis of Published Accounts – Liquidity Ratios

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the importance of efficiency, effectiveness, productivity and sustainability

4.1 The Nature of Operations – Efficiency, Effectiveness, Productivity & Sustainability

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the role of small businesses as part of the industrial structure in some industries

1.3 Size of Business – Significance of Small Businesses

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sources of new ideas for product development

8.1 Marketing Analysis – Product Development

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methods of improving financial efficiency

📈 10.2 Analysis of Published Accounts – Financial Efficiency Ratios

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how conflict might arise from stakeholders having different aims and objectives

1.5 Stakeholders – Relative importance and influence

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the processes of accountability in a business

7.1 Organisational Structure – Delegation and Accountability

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the importance of supply chain management

4.2 Inventory Management – Managing Inventory

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the impact of the growing importance of sustainability on business and business decisions

6.1 External Influences – Environmental

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the difference between goods and services

3.3 The Marketing Mix – Product

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the purpose of inventory within a business, including raw materials, work in progress and finished products

4.2 Inventory Management – Managing Inventory

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the purpose of leadership

7.3 Leadership – Leadership

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SMART (specific, measurable, achievable, realistic, time-limited) objectives

1.4 Business Objectives – Objectives & Business Decisions

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the different stages of business decision-making and the role of objectives in the stages of business decision-making

1.4 Business Objectives – Objectives and Business Decisions 🎯

...

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international markets – identification, selection and entry

8.2 Marketing Strategy – International Marketing

...

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the role of branding in promotion

the meaning and importance of working capital

5.1 Business finance – Working capital

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measurement of labour turnover

2.1 HRM – Workforce Planning: Measurement of Labour Turnover

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the features of mass and niche markets

3.1 The nature of marketing – Mass and niche marketing

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the need for planning operations

9.3 Operations Strategy – Operations Planning & CPA

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product differentiation and unique selling point (USP)

3.3 The Marketing Mix – Product

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the purpose and attributes of an organisational structure such as flexibility, meeting the needs of the business, allowing for growth and development and encouraging intrapreneurship

7.1 Organisational Structure – Objectives and Structure

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the need for the marketing strategy to be consistent with the business, the product and the market

8.2 Marketing Strategy – Approaches to Marketing Strategy 🚀

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causes and examples of internal and external economies and diseconomies of scale

9.1 Location and Scale – Scale of Operations

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traditional manager functions: planning, organising, directing and controlling

2.3 Management – Management and Managers (Cambridge A‑Level...

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the conflicts between control and trust that might arise when delegating

Organisational Structure – Control, Authority and Trust

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usefulness of data collected from secondary research sources

3.2 Market Research – Primary & Secondary Research

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different payment methods: time based pay, salary, piece rates, commission, bonuses, profit sharing, performance-related pay and fringe benefits

the impact of and issues associated with corporate social responsibility (CSR), such as accounting practices, paying incentives for contracts and social auditing

6.1 External Influences – Social and Demographic

...

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the calculation and interpretation of variances

5.5 Budgets – Variances 📊

...

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the translation of objectives into targets and budgets

1.4 Business objectives – Objectives and business decisions

...

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key leadership theories: trait, behavioural, contingency, power and influence and transformational

7.3 Leadership – Theories of Leadership

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the features of a formal structure: levels of hierarchy, chain of command, span of control, responsibility, authority, delegation, accountability, centralised and decentralised

7.1 Organisational Structure – Types of Structure

...

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the objectives and usefulness of different promotion methods

3.3 The Marketing Mix – Promotion Methods

...

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amendment of a statement of financial position

10.1 Financial Statements – Statement of Financial Position

...

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interactions between demand, supply and price

3.1 The Nature of Marketing – Demand and Supply

...

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recruitment of employees: process including job descriptions and person specifications and recruitment methods such as job advertisements, employment agencies and online recruitment

2.1 HRM – Recruitment and Selection

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sales promotion

3.3 The Marketing Mix – Promotion Methods: Sales Promotion 🎉

...

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the meaning of corporate culture and its impact on business decision-making

6.2 Business Strategy – Corporate Planning and Implementation

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the role of packaging in promotion

3.3 The Marketing Mix – Promotion Methods

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the impact of methods of quality control on a business

Quality Management – Quality Control & Assurance

...

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the impact of adopting a JIT approach on a business

4.2 Inventory Management – Just in Time (JIT)

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the meaning and importance of gearing

10.2 Analysis of Published Accounts – Gearing Ratio

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the role of depreciation in the accounts

10.1 Financial Statements – Depreciation

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the different types of external growth through merger and takeover: horizontal, vertical (backward and forward), conglomerate diversification, friendly merger, hostile takeover

1.3 Size of Business – Business Growth

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the links between economies and diseconomies of scale and unit costs

9.1 Location and Scale – Scale of Operations

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employee development to encourage intrapreneurship

2.1 HRM – Training and Development

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the role of entrepreneurship in creating and starting up a business

1.1 Enterprise – The role of entrepreneurs and intrapreneurs 🚀

...

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the advantages and disadvantages of market segmentation

3.1 The Nature of Marketing – Market Segmentation

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management styles: autocratic, democratic, laissez-faire and paternalistic

2.3 Management – Management and Managers

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government policies used to achieve macroeconomic objectives: monetary, fiscal, supply-side and exchange rate policies

6.1 External Influences – Economic

...

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the implications of changes in market share and market growth

the factors influencing the demand for and supply of the products of a business

📚 3.1 The Nature of Marketing – Demand and Supply

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the need for accurate cost information

external sources of finance: share capital, debentures, new partners, venture capital, bank overdrafts, leasing, hire purchase, bank loans, mortgages, debt factoring, trade credit, micro-finance, crowd funding and government grants

5.2 Sources of Finance – External Sources

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McGregor's Theory X and Theory Y managers

2.3 Management – Management and Managers

...

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the meaning and importance of return to investors

10.2 Analysis of Published Accounts – Investment Ratios

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the contribution of operations to added value

4.1 The nature of operations – The transformational process

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how cooperation between management and the workforce can be of benefit to both

2.1 HRM – Management and Workforce Relations

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developments in digital promotion

3.3 The Marketing Mix – Promotion Methods

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the meaning and purpose of cash flow forecasts

5.3 Forecasting and Managing Cash Flows – Cash Flow Forecasts

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the qualities of a good leader

7.3 Leadership – Leadership

...

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the impact of delegation on a business

7.1 Organisational Structure – Delegation and Accountability 🎯

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methods of improving capacity utilisation

4.3 Capacity utilisation and outsourcing – Capacity utilisation

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the contents of a statement of financial position including non-current assets, current assets, current liabilities, net current assets, net assets, non-current liabilities, reserves and equity

10.1 Financial Statements – Statement of Financial Position

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the need for and limitations of sampling

3.2 Market Research – Sampling

...

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the costs and benefits of customer relationship marketing

3.1 The nature of marketing – Customer Relationship Marketing (CRM) 📊

...

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the difference between authority and responsibility

7.1 Organisational Structure – Control, Authority and Trust

...

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the main features of different types of business ownership: sole traders, partnerships, private limited companies, public limited companies, franchises, co-operatives, joint ventures and social enterprises

1.2 Business Structure – Business Ownership

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the reasons for and consequences of the changing relative importance of these sectors

1.2 Business structure – Economic sectors

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the impact of other business strategies on ratio results

10.4 Finance and Accounting Strategy – Accounting Data and Ratios 🚀

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relationships between multinationals and governments

6.1 External Influences – International

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situations in which communication is essential

7.2 Business Communication – Purposes of Communication

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situations in which contribution costing would be and would not be used

5.4 Costs – Approaches to Costing

...

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the reasons for and impact of offshoring and reshoring

9.1 Location and Scale – Location

...

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demographic changes at local, national and global level

6.1 External Influences – Social and Demographic

...

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the meaning and importance of contingency planning and crisis management

6.2 Business Strategy – Corporate Planning & Implementation

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the importance of international trading links and their impact on business and business decisions

6.1 External Influences – International

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how physical environmental issues might influence business behaviour

6.1 External Influences – Environmental 🌍

...

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the difference between cash and profits

5.1 Business Finance – The need for business finance

...

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strategies for improving employee performance

7.4 HRM Strategy – Approaches to HRM 🚀

...

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selection methods: curriculum vitae, résumé, application forms, interviews, references, testing and assessment centres

2.1 HRM – Recruitment and Selection

...

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the impact of changes in dividend strategy on ratio results

10.4 Finance and Accounting Strategy – Accounting Data and Ratios

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the main features of an enterprise resource planning (ERP) programme

9.3 Operations Strategy – Enterprise Resource Planning (ERP)

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the factors that determine location and relocation

9.1 Location and Scale – Location

...

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how costs can be used for pricing decisions

5.4 Costs – Uses of Cost Information 📊

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the relationship between span of control and levels of hierarchy

7.1 Organisational Structure – Control, Authority and Trust

...

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the benefits and limitations of capital intensive operations

4.1 The Nature of Operations – Capital & Labour Intensive Operations

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the objectives and usefulness of different channels of distribution

the measurement of capacity utilisation

4.3 Capacity Utilisation and Outsourcing – Capacity Utilisation

...

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the purpose of Just in Time (JIT) and Just in Case (JIC) inventory management

4.2 Inventory Management – Just in Time (JIT) & Just in Case (JIC)

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rate of inventory turnover: calculation and interpretation

10.2 Analysis of Published Accounts – Financial Efficiency Ratios

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the need for and development of a coordinated marketing strategy

8.2 Marketing strategy – Approaches to marketing strategy

...

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the benefits and drawbacks from the use of budgets

5.5 Budgets – Meaning and purpose of budgets

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the roles, rights and responsibilities of stakeholders

1.5 Stakeholders – Business Stakeholders

...

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the limitations of using published accounts and ratio analyses

📊 10.4 Finance and Accounting Strategy – Accounting Data and Ratios

...

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comparison of investment appraisal methods, including their limitations

10.3 Investment Appraisal – Investment Appraisal Decisions

...

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the uses and limitations of break-even analysis

Break‑even Analysis: Uses & Limitations

...

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how a business and its stakeholders may use an environmental audit

6.1 External Influences – Environmental

...

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the importance of quality

9.2 Quality Management – Quality Control & Assurance

...

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the contribution of managers to business performance

2.3 Management – Management and Managers

...

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the role of human resource management (HRM) in meeting organisational objectives

2.1 HRM – Purpose and Roles of HRM

...

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the role of managers, including the contributions of Fayol and Mintzberg

2.3 Management – Management and Managers

...

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the distinction between capital expenditure and revenue expenditure

5.1 Business Finance – Working Capital

...

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the need for flexibility with regard to volume, delivery time and specification

9.3 Operations Strategy – Flexibility and Innovation

...

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product life cycle and decisions about extension strategies

3.3 The Marketing Mix – Product Portfolio Analysis

...

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