Welcome to e-consult.co.ke. We are committed to protecting your personal information and your right to privacy. This policy outlines how we handle data for our Cambridge resources and our online learning platform.
Note: By using our site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that identifies, relates to, or describes you, including:
Account Data: Name, email address, and password for both learners and teachers.
Verification Data: For teachers, we collect professional credentials and identification to ensure a secure learning environment.
Classroom Data: Information processed through BigBlueButton, including chat logs, whiteboards, and audio/video streams during live lessons.
Payment Data: Billing information for resource purchases or lesson bookings (processed via secure third-party gateways).
2. How We Use Your Information
We use your data to provide a seamless educational experience, specifically to:
Facilitate online lessons between learners and verified teachers.
Provide access to Cambridge-aligned educational resources.
Ensure the security of our BigBlueButton virtual classrooms.
Send essential updates regarding bookings or platform changes.
3. Data Security & BigBlueButton
Your privacy in the classroom is a priority. Our use of BigBlueButton ensures:
Secure Transmission: All media streams are encrypted.
Limited Retention: Session data is only stored as long as necessary to facilitate the learning experience or as requested for session recordings.
Verified Access: Only registered learners and verified teachers can access specific meeting rooms.
4. Sharing of Information
We do not sell your personal data. We only share information with:
Teachers/Learners: Necessary contact details to facilitate scheduled lessons.
Service Providers: Secure hosting and payment processors who adhere to strict data protection standards.
Legal Authorities: Only when required by Kenyan law or to protect the safety of our users.
5. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to close your account or request a data export, please contact our support team.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at: