2.1 HRM – Recruitment and Selection
Recruitment Process Overview
Think of recruitment like planning a big party. You need to know who to invite, what the party is about, how to find the right guests, and finally welcome them in.
- Identify the need for a new employee.
- Write a Job Description (JD) – the party’s theme.
- Write a Person Specification (PS) – the guest list.
- Select recruitment methods – how you send out invitations.
- Collect and shortlist applications.
- Conduct interviews – the RSVP check.
- Make an offer – send the invitation card.
- Onboard – welcome the new team member.
Job Description (JD)
📄 A JD is like a recipe for a dish: it tells everyone what the role is and what the dish (job) will look like.
- Title – the name of the dish.
- Purpose – why the dish exists.
- Duties & Responsibilities – the cooking steps.
- Reporting Line – who the chef reports to.
- Working Conditions – kitchen environment.
- Key Performance Indicators (KPIs) – how success is measured.
Person Specification (PS)
🛒 A PS is like a shopping list for the perfect candidate. It tells you what ingredients (skills) you need to make the dish.
- Qualifications – formal education or certifications.
- Experience – previous roles or projects.
- Skills – technical and soft skills.
- Personal Qualities – traits like teamwork, adaptability.
- Knowledge – industry or market knowledge.
Recruitment Methods
Choose the right method to attract the best guests for your party.
- 📢 Job Advertisements
- Print media (newspapers, industry magazines)
- Online job boards (Indeed, LinkedIn)
- Company website
- 🏢 Employment Agencies
- Specialised recruiters for specific sectors
- They pre‑screen candidates and save time
- Cost: agency fee or commission
- 🌐 Online Recruitment
- Social media (LinkedIn, Facebook, Twitter)
- Company career pages
- Applicant Tracking Systems (ATS) for filtering
Example: Hiring a Marketing Assistant
Let’s walk through the process for a Marketing Assistant role.
- Need: 1 new Marketing Assistant to support social media campaigns.
- JD: Title – Marketing Assistant; Purpose – support marketing team; Duties – create posts, track analytics.
- PS: Qualifications – degree in Marketing or Communications; Experience – internship in marketing; Skills – social media tools, content creation.
- Method: Post on LinkedIn and the company website; use a local employment agency for niche candidates.
- Shortlist: 10 applicants; shortlist 3 based on CVs.
- Interview: 2‑stage – phone screening, then in‑person interview.
- Offer: Send a written offer with salary, benefits, start date.
- Onboarding: Provide training on brand guidelines and tools.
📚 Exam Tips
- Remember the difference between JD (role) and PS (candidate).
- Use the STAR method (Situation, Task, Action, Result) when describing interview questions.
- When comparing recruitment methods, highlight cost, reach, and suitability.
- Use real‑world examples to illustrate each stage.
- Practice writing a short JD and PS for a role you’re interested in.