Objective: Understand why motivating employees is essential for achieving business objectives and how managers can use motivation as a powerful tool.
Think of a business as a big machine. Employees are the gears. If the gears are well‑lubricated (motivated), the machine runs smoothly and reaches its destination (business goals). Without motivation, gears rust, the machine stalls, and targets are missed.
| Theory | What It Says | Business Example |
|---|---|---|
| Maslow’s Hierarchy of Needs | People are motivated by a ladder of needs from basic to self‑actualisation. | Providing a safe workplace (basic), fair wages (esteem), and training (self‑actualisation). |
| Herzberg’s Two‑Factor Theory | Hygiene factors prevent dissatisfaction; motivators drive satisfaction. | Good office conditions (hygiene) + challenging projects (motivation). |
| Expectancy Theory | Motivation = Expectation × Instrumentality × Valence. | If employees believe hard work leads to promotion (instrumentality) and value that promotion, they’ll work harder. |
A small tech startup noticed sales dropping. The manager introduced a “Sales Sprint” challenge: teams compete for the highest monthly sales, with the winning team earning a team lunch and a public shout‑out. Within two months, sales increased by 30% and employee engagement scores rose by 25%.