Promotion is the way a company tells the world about its products or services. Think of it as the voice of the business – it can be loud, friendly, or subtle, but it always aims to get people interested.
| Method | Objective | Usefulness |
|---|---|---|
| Advertising | Create awareness & shape brand image. | Reaches a large audience quickly; great for new product launches. |
| Sales Promotion | Boost short‑term sales & encourage trial. | Effective for seasonal spikes or clearing stock. |
| Personal Selling | Build relationships & close deals. | Ideal for complex or high‑value products. |
| Public Relations (PR) | Manage reputation & build trust. | Useful after a crisis or when launching a socially responsible campaign. |
| Direct Marketing | Target specific customers with personalised messages. | High response rates; great for loyalty programmes. |
| Digital Marketing | Engage online audiences & track performance. | Cost‑effective, measurable, and highly flexible. |
Imagine a toolbox. Advertising is the hammer – it makes a loud impact. Sales promotion is the screwdriver – it turns the key to get people to try. Personal selling is the wrench – it fits the exact need of a customer. PR is the polishing cloth – it keeps the brand shiny. Direct marketing is the letter – it speaks directly to the recipient. Digital marketing is the smartphone – it connects instantly and tracks every tap.
Remember: For each promotion method, list:
Use the SWOT framework to analyse when a method is most effective.
Example question: “Explain how a company can use sales promotion to increase market share during a new product launch.”
Answer structure: Introduction → Method description → Benefits & limitations → Conclusion.
Which promotion method is best for a luxury car brand targeting high‑income customers?
Answer: Personal selling – because it builds a personal relationship and justifies the premium price.