2.1 HRM – Training and Development
Why Training Matters 🚀
Think of a company as a sports team. Training is the practice that turns raw talent into a championship squad. It helps employees:
- Build new skills (like learning a new play)
- Boost confidence 💪
- Stay up‑to‑date with industry changes
- Feel valued and motivated to stay ➡️
When employees grow, the whole organisation grows.
Types of Training 🛠️
- On‑the‑Job Training – learning while doing the work.
- Off‑the‑Job Training – workshops, seminars, or e‑learning.
- Coaching & Mentoring – one‑to‑one guidance.
- Job Rotation – moving between roles to broaden experience.
Each type is like a different tool in a toolbox – choose the right one for the task.
Designing a Training Program 📚
Use the ADDIE model – a step‑by‑step recipe for effective training:
| Phase | What Happens? |
|---|
| Analysis | Identify skill gaps and learning needs. |
| Design | Set objectives, choose methods, plan resources. |
| Development | Create content, materials, and assessments. |
| Implementation | Deliver training to participants. |
| Evaluation | Measure effectiveness and impact. |
Evaluation of Training 📊
Use the Kirkpatrick Model – four levels of evaluation:
- Reaction – How did participants feel?
- Learning – Did they acquire new knowledge?
- Behaviour – Are they applying it at work?
- Results – What business outcomes have improved?
Collect feedback with surveys, quizzes, and performance metrics.
Encouraging Intrapreneurship 💡
Intrapreneurship is when employees act like entrepreneurs within the company. Training can spark this by:
- Offering innovation workshops that teach creative problem‑solving.
- Providing time‑off for projects – like a “hackathon” day.
- Rewarding idea implementation with recognition and resources.
- Creating a learning culture where failure is seen as a step forward.
Analogy: Think of a company as a garden. Training is the water and fertilizer that helps new ideas (seeds) grow into successful projects.
Examination Tips for Students 📑
- Remember the ADDIE and Kirkpatrick models – they’re common exam topics.
- Use real‑world examples (e.g., a tech company’s e‑learning platform) to illustrate points.
- Explain how training supports intrapreneurship with at least two concrete strategies.
- Show understanding of cost‑benefit analysis for training programs.
- Practice writing concise, clear answers – use bullet points where appropriate.