Kaizen, quality circles, simultaneous engineering, cell production, JIT manufacturing and waste management as operational strategies to achieve lean production
flexible working contracts and the advantages and disadvantages of temporary or flexible contracts including zero hours, part-time, full-time, annualised hours, flexi-time, home working, shift working, job sharing, compressed hours and the gig econom
how ERP can improve a business' efficiency in relation to inventory control, costing and pricing, capacity utilisation, responses to change, workforce flexibility and management information
the contents of a statement of profit or loss: revenue, cost of sales, gross profit, expenses, profit from operations (operating profit), taxation, profit for the year, dividends and retained earnings
the factors influencing the choice of sources of finance in a given situation: cost, flexibility, need to retain control, the use to which it is put and level of existing debt
internal sources of finance: owners investment, retained earnings, sale of unwanted assets, sale and leaseback of non-current assets and working capital
5.2 Sources of Finance – Internal and External Sources
approaches to develop business strategy such as blue ocean strategy, scenario planning, SWOT analysis, PEST analysis, Porter's five forces, core competence framework, Ansoff matrix, force field analysis and decision trees
6.2 Business Strategy – Developing Business Strategy
objectives and usefulness of different pricing methods: competitive, penetration, skimming, price discrimination, dynamic, cost-based and psychological
how a government might use the law to control employment practices, conditions of work including health and safety, wage levels, marketing behaviour, competition, location decisions and particular goods and services
different types of non-financial motivators: training, opportunities for promotion, development, status, job re-design, team working, empowerment, participation and job enrichment
the purpose and attributes of an organisational structure such as flexibility, meeting the needs of the business, allowing for growth and development and encouraging intrapreneurship
7.1 Organisational Structure – Objectives and Structure
the impact of and issues associated with corporate social responsibility (CSR), such as accounting practices, paying incentives for contracts and social auditing
the features of a formal structure: levels of hierarchy, chain of command, span of control, responsibility, authority, delegation, accountability, centralised and decentralised
recruitment of employees: process including job descriptions and person specifications and recruitment methods such as job advertisements, employment agencies and online recruitment
the different types of external growth through merger and takeover: horizontal, vertical (backward and forward), conglomerate diversification, friendly merger, hostile takeover
external sources of finance: share capital, debentures, new partners, venture capital, bank overdrafts, leasing, hire purchase, bank loans, mortgages, debt factoring, trade credit, micro-finance, crowd funding and government grants
the contents of a statement of financial position including non-current assets, current assets, current liabilities, net current assets, net assets, non-current liabilities, reserves and equity
10.1 Financial Statements – Statement of Financial Position
the main features of different types of business ownership: sole traders, partnerships, private limited companies, public limited companies, franchises, co-operatives, joint ventures and social enterprises