Business – 9.2 Quality management – Quality control and assurance | e-Consult
9.2 Quality management – Quality control and assurance (1 questions)
Login to see all questions.
Click on a question to view the answer
ISO 9001 provides a framework for consistent processes, which can improve operational efficiency by reducing waste and errors. Key advantages include:
- Standardised procedures that streamline workflow.
- Enhanced credibility with customers and suppliers, leading to increased market share.
- Facilitates continuous improvement through regular audits.
Potential disadvantages are:
- Initial implementation costs (training, documentation, consultancy).
- Ongoing compliance expenses and possible bureaucratic rigidity.
- Risk of focusing on certification rather than genuine quality improvement.
Overall, the impact depends on how well the business integrates the standard into its culture and operations.