Business – 7.4 HRM strategy – Approaches to HRM | e-Consult

Model Answer:

• Job Enrichment: This involves redesigning a role to include a greater variety of tasks, increased responsibility, and opportunities for personal growth. By making the work more meaningful, employees feel a stronger sense of ownership and intrinsic satisfaction, which can boost motivation and performance. Example: A sales assistant is given responsibility for managing a small product line, allowing them to make decisions about merchandising and promotions.
• Recognition of Mastery: Providing employees with regular, specific feedback that highlights their skill development and achievements reinforces their internal desire to master tasks. When employees see that their competence is valued, they are more likely to strive for higher standards. Example: A software developer receives public acknowledgment during team meetings for successfully implementing a complex algorithm, encouraging continued skill advancement.