Business – 7.3 Leadership – Emotional intelligence (EQ) | e-Consult
7.3 Leadership – Emotional intelligence (EQ) (1 questions)
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Comparison
- Self‑awareness is about recognising internal emotional states and their triggers; it is the diagnostic stage.
- Self‑management is about responding to those emotions in a controlled, constructive way; it is the corrective stage.
Interaction in change management
- During change, a leader first identifies personal stress or uncertainty (self‑awareness).
- Recognising these feelings enables the leader to deliberately choose calm, transparent communication (self‑management).
- This modelling of emotional regulation builds trust, reduces employee anxiety and encourages a positive attitude toward the change.
- By continuously monitoring their own reactions, the leader can adapt strategies quickly, maintaining momentum and credibility.
Thus, the synergy of self‑awareness and self‑management equips leaders to navigate turbulence, inspire confidence and sustain performance.