Business – 7.2 Business communication – Role of management | e-Consult
7.2 Business communication – Role of management (1 questions)
Login to see all questions.
Click on a question to view the answer
Model Answer:
| Communication Type | Impact on Productivity | Impact on Coordination | Key Considerations |
|---|---|---|---|
| Formal Written (e.g., emails, reports) | High – provides clear reference, reduces repeat queries. | Medium – ensures all parties have the same documented information. | May be slower to produce; risk of overly rigid language. |
| Informal Verbal (e.g., face‑to‑face, phone) | Medium – quick clarification but can be forgotten. | High – allows immediate feedback and dynamic problem solving. | Requires follow‑up notes to avoid miscommunication. |