Business – 7.2 Business communication – Barriers to communication | e-Consult
7.2 Business communication – Barriers to communication (1 questions)
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1. Physical barriers – Noise, distance, or faulty equipment can distort the message. Example: A loud factory floor makes it hard for a manager to convey safety instructions.
2. Psychological barriers – Pre‑conceptions, stress, or emotions can filter perception. Example: An employee feeling undervalued may misinterpret neutral feedback as criticism.
3. Semantic barriers – Use of jargon, ambiguous language or different terminology. Example: Marketing uses “lead” while sales interprets it as a qualified prospect, causing confusion.