Business – 1.5 Stakeholders – Business stakeholders | e-Consult
1.5 Stakeholders – Business stakeholders (1 questions)
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Internal stakeholders are individuals or groups that are directly involved in the day‑to‑day operations of the business and have a contractual or employment relationship with the organisation. Examples include:
- Employees – they work for the company and are affected by its policies and performance.
- Managers – they make decisions that shape the organisation’s direction.
External stakeholders are parties that do not work within the organisation but are affected by its activities or can influence its success. Examples include:
- Customers – they purchase the company’s products or services and can affect sales revenue.
- Suppliers – they provide inputs needed for production and can impact cost and quality.
These groups are classified based on their relationship to the firm: internal stakeholders are part of the organisational structure, whereas external stakeholders operate outside it.