Continuous improvement processes, such as Kaizen™.

Quantity Production – Cambridge IGCSE/A‑Level Design & Technology (9705) – Topic 15

1. From Idea to Product

  • Model – Small‑scale, often non‑functional representation used to explore form, aesthetics or ergonomics.
  • Prototype – Functional, usually hand‑crafted version that tests key performance criteria (strength, fit, usability) before full‑scale production.
  • Marketable product – Final, mass‑produced item that meets the specification, is cost‑effective and ready for sale.

Design‑to‑production pipeline:

Concept → Model → Prototype → Manufacturing Specification → Quantity Production

2. Manufacturing Specification (MS)

The MS translates the design into clear, repeatable instructions for the factory. It is a compulsory part of the specification for any product that will be made in quantity.

Definition box – Manufacturing Specification
  • Reference drawing(s) and part numbers
  • Bill of Materials (BOM)
  • Dimensional tolerances and datum points
  • Surface‑finish and coating requirements
  • Materials, heat‑treatments and protective treatments
  • Process steps (e.g., machining, welding, assembly sequence)
  • Quality‑assurance procedures (inspection points, testing methods, acceptable defect levels)
  • Packaging, handling and logistics instructions

Real‑world example – Smartphone MS excerpt

SectionContent (excerpt)
Drawing referenceDWG‑S10‑A (front‑panel assembly)
BOM1 × Aluminium frame, 1 × glass screen, 1 × battery, 4 × screw M2×4 mm, 1 × flex‑cable
TolerancesScreen‑to‑frame gap = 0.15 mm ± 0.02 mm
Surface finishAluminium anodised, Ra ≤ 0.8 µm, colour “Midnight Black”
MaterialsAluminium 6061‑T6, Gorilla Glass 5, Li‑ion 3000 mAh
Process steps1. CNC‑mill frame, 2. Laser‑cut glass, 3. Insert battery, 4. Torque screws to 0.4 Nm
QAFunctional test – 100 % visual inspection, 0.5 % random electrical test
PackagingAnti‑static bag, cardboard box with 10 units, “pull‑card” for JIT supply

3. Production Systems – Comparison

System Typical volume Tooling & equipment Lead‑time Cost per unit Flexibility
Individual (one‑off) 1 Custom jigs, manual labour Weeks–months High Very high – design changes easy
Batch (small series) 10 – 10 000 Limited jigs, semi‑automatic machines Days–weeks Medium Moderate – change‑over required
Mass (high‑volume) > 10 000 Dedicated lines, robots, specialised tooling Hours–days Low Low – design fixed for efficiency

Case‑study note – Choosing batch vs. mass production

Limited‑edition sneaker: a fashion brand expects 5 000 pairs in the first season and wants the ability to change colourways after launch. Batch production is chosen because:

  • Volume is too low for the high capital cost of a dedicated line.
  • Colour‑way changes require new tooling; batch systems allow relatively quick change‑over.
  • Lead‑time of a few weeks matches the marketing calendar.

For a standard commuter bicycle with annual demand of 200 000 units, mass production on an automated line minimises unit cost and meets tight delivery schedules.

4. Commercial Manufacturing Systems (CIM, CIE, Cell Production, In‑line Assembly, JIT, Logistics)

System Key features (AO3‑d: planning for making in quantity) Typical example (AO4‑c: evaluate manufacturing systems)
Computer‑Integrated Manufacturing (CIM) Full digital control from CAD/CAM design through CNC machining to inspection. Automotive engine block production with CNC centres linked to CAD/CAM.
Computer‑Integrated Engineering (CIE) Integration of engineering analysis (FEA, CFD) with manufacturing data. Aerospace wing‑panel optimisation feeding directly to CNC milling.
Cell Production Self‑contained workstations (U‑shaped) each produce a complete sub‑assembly. Electronics PCB assembly cell with pick‑and‑place, soldering and testing.
In‑line (continuous) Assembly Products move sequentially; each station adds a specific feature. Smartphone assembly line – chassis → screen → battery → final test.
Just‑In‑Time (JIT) Materials arrive only when needed, minimising inventory and waste. Toyota “pull” system delivering components to the line at the exact moment of use.
Logistics & Material Handling Optimised flow of components using conveyors, AGVs, Kanban cards. Warehouse using automated guided vehicles to replenish work‑stations.

5. Design of Manufacturing System – Jigs, Formers & Templates

Purpose – Provide repeatable positioning, guide tools and ensure consistent dimensions across thousands of parts.

Design steps
  1. Identify critical operations (drilling, cutting, welding, assembly).
  2. Determine datum points and required tolerances.
  3. Select a wear‑resistant material (e.g., hard‑tool steel, aluminium alloy).
  4. Incorporate adjustable or modular features if the part may change.
  5. Validate with a prototype run; refine dimensions or bushings as required.

Example – Wooden‑panel drilling jig

A steel plate with four hardened bushings locates a 600 mm × 400 mm wooden panel and guides a 6 mm drill to the required positions with ±0.1 mm accuracy.

Sketch of the drilling jig showing plate, bushings and panel location
Sketch of the drilling jig (AO2 – visual communication)

6. Continuous Improvement – Kaizen™

Kaizen™ (改善) means “change for the better”. It is a culture of small, ongoing improvements involving everyone.

Core Principles (AO3‑c)

  1. Gemba – Go to the actual workplace to observe the process.
  2. Standardisation – Define clear, repeatable procedures.
  3. Eliminate waste (Muda) – Remove non‑value‑adding steps.
  4. People involvement – Capture ideas from all staff levels.
  5. PDCA (Plan‑Do‑Check‑Act) cycle – Structured method for testing and embedding changes.

PDCA Cycle

StagePurposeTypical activities
Plan Identify a problem and devise a solution. Collect data, set targets, develop a detailed action plan.
Do Implement the plan on a small scale. Run a pilot, train operators, record observations.
Check Evaluate results against expectations. Analyse data, compare with baseline, identify gaps.
Act Standardise successful changes and plan the next cycle. Update work instructions, roll‑out across the line, document lessons learned.

Measuring Improvement (AO4‑c)

  • Productivity: \(\displaystyle \text{Productivity} = \frac{\text{Output (units)}}{\text{Input (hours)}}\)
  • Cycle‑time reduction: \(\displaystyle \Delta T = T_{\text{old}} - T_{\text{new}}\)
  • Defect rate: \(\displaystyle \text{Defect Rate} = \frac{\text{Defective units}}{\text{Total units}} \times 100\%\)
  • Cost per unit: \(\displaystyle C_{\text{unit}} = \frac{\text{Total production cost}}{\text{Number of units}}\)
  • Throughput vs. Capacity:
    • \(\displaystyle \text{Throughput} = \frac{\text{Units produced in a period}}{\text{Period}}\)
    • \(\displaystyle \text{Capacity} = \frac{\text{Maximum possible output}}{\text{Period}}\)
    • Utilisation \(\displaystyle = \frac{\text{Throughput}}{\text{Capacity}} \times 100\%\)

Example – Reducing Cycle Time on a Machining Operation

Original cycle time: 45 s per part.

  • Kaizen suggestion 1: Reduce set‑up time by 5 s.
  • Kaizen suggestion 2: Optimise tool path, saving 8 s.

New cycle time:

\[ T_{\text{new}} = 45\text{s} - 5\text{s} - 8\text{s} = 32\text{s} \]

Productivity per hour:

\[ \text{Units/hr (old)} = \frac{3600\text{s}}{45\text{s}} = 80 \] \[ \text{Units/hr (new)} = \frac{3600\text{s}}{32\text{s}} \approx 112.5 \]

Increase: \(\Delta \text{Units} = 112.5 - 80 = 32.5\) units hour⁻¹ (≈ 40 % gain).

Exam‑style question (AO4‑c)

Question: A CNC milling operation currently takes 50 s per part. A Kaizen team proposes two changes: (a) a new fixturing system saves 7 s, and (b) a revised tool‑path saves 10 s. Calculate the new cycle time, the percentage reduction in cycle time, and the increase in productivity (units per hour). Show all working.

7. Strategies to Evaluate Manufacturing System Performance

  • Throughput & Capacity analysis – Compare actual output with theoretical maximum to locate bottlenecks.
  • Overall Equipment Effectiveness (OEE) – OEE = Availability × Performance × Quality.
  • Value‑Stream Mapping (VSM) – Visualise material and information flow; highlight waste (Mura, Muri, Muda).
  • Cost‑benefit analysis – Relate improvement costs (e.g., new jig) to savings in labour, material or defect reduction.
  • Benchmarking – Compare key metrics with industry standards or previous internal data.

8. Embedding Kaizen™ in Quantity Production

  1. Leadership commitment – Senior managers champion the philosophy and allocate resources.
  2. Training & tools – Teach staff 5S, VSM, basic statistics and how to complete a Kaizen suggestion form.
  3. Suggestion system – Visible board or digital platform for idea capture, with clear evaluation criteria.
  4. Rapid testing – Small‑scale pilots, time‑studies and quick feedback loops.
  5. Recognition & reward – Publicly acknowledge successful ideas (e.g., “Kaizen of the month”).
  6. Standardisation – Incorporate successful changes into work instructions and training.
Flow diagram of the PDCA cycle applied to a machining operation
PDCA cycle with feedback arrows (AO2 – diagrammatic representation)

9. Brief Overview of Materials Processing (Topic 16 – relevance to Quantity Production)

When moving from prototype to quantity production, the chosen processing route must balance cost, volume, material properties and required tolerances.

  • Forming – Bending, stamping, deep‑drawing for sheet metal; advantageous for high‑volume metal parts.
  • Casting – Sand, investment, die‑casting; suitable for complex shapes with moderate volumes.
  • Machining – Turning, milling, drilling; offers high precision, used for low‑to‑medium volumes or where tight tolerances are essential.
  • Joining – Welding, brazing, adhesive bonding, mechanical fastening; selected based on material compatibility and strength requirements.
  • Finishing – Heat‑treatment, surface coating, polishing; essential for durability and appearance in the marketable product.

Choosing the appropriate process is part of the manufacturing specification and directly influences the design of jigs, tooling and the overall production system.

Summary

Quantity production relies on a clear design‑to‑production pipeline, a detailed manufacturing specification, and an appropriate production system (individual, batch or mass). Commercial systems such as CIM, cell production, JIT and logistics optimise flow and cost, while jigs, formers and templates guarantee dimensional consistency. Continuous improvement through Kaizen™ and the PDCA cycle provides a structured, people‑focused method for incremental gains. By measuring productivity, cycle‑time, defect rate, OEE and utilisation, and by applying evaluation tools like VSM and benchmarking, manufacturers can sustain high performance and meet the expectations of the Cambridge IGCSE/A‑Level Design & Technology syllabus.

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