Information Communication Technology ICT – 9 Audience | e-Consult

User Personas and Tailored Features:

1. Student (16-19):

   • Primary Goals: Quickly find books for school assignments, check loan due dates, access online resources, and potentially collaborate with other students.
   • Tailored Features:

     • Search Functionality: Advanced search filters (subject, author, ISBN) are essential.
     • Loan History & Due Date Reminders: Clear display of borrowed items and automated reminders.
     • Integration with Learning Platforms: Ability to directly access online research databases and digital textbooks.

     Device: Smartphone (iOS/Android)

2. Parent (30-45):

   • Primary Goals: Find books for children, register children for library programs, check library opening hours, and manage family library accounts.
   • Tailored Features:

     • Children's Section: Dedicated section for browsing books suitable for different age groups.
     • Event Calendar & Registration: Easy access to a calendar of children's events and online registration.
     • Account Management: Ability to manage multiple family accounts and track borrowing history.

     Device: Tablet (iPad/Android Tablet) - larger screen for browsing and managing accounts.

3. Retiree (60+):

   • Primary Goals: Discover new reading material, access large print books, find information about community events, and potentially connect with other library users.
   • Tailored Features:

     • Large Print Option: Ability to easily view books in a larger font size.
     • Community Events Section: Prominent display of local events and activities.
     • Simple Navigation: Clear and intuitive interface with minimal clutter.

     Device: Tablet (Android) - ease of use and larger screen.