Business Studies – 2.3.1 Why communication is important | e-Consult
2.3.1 Why communication is important (1 questions)
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Answer:
Technology has significantly transformed business communication, offering both benefits and drawbacks. Here's an overview:
| Technology | Advantages | Disadvantages |
| Fast, inexpensive, documented. | Information overload, potential for misinterpretation. | |
| Video Conferencing (e.g., Zoom, Teams) | Facilitates remote collaboration, cost savings on travel. | Requires reliable internet, potential for technical issues, can be impersonal. |
| Instant Messaging (e.g., Slack, WhatsApp) | Quick communication, informal collaboration. | Can be distracting, unprofessional if overused, potential for miscommunication. |
| Intranets | Centralized information hub, improves internal communication. | Requires ongoing maintenance, can be expensive to set up. |
Examples include using video conferencing for remote team meetings, email for sending out company-wide announcements, and instant messaging for quick questions and updates. While technology offers efficiency, businesses must address issues like security, training, and potential for over-reliance on digital communication.