| AO | Description |
|---|---|
| AO1 | Recall and explain ICT terminology, concepts and principles. |
| AO2 | Apply knowledge and skills to produce appropriate ICT solutions. |
| AO3 | Analyse, evaluate and reflect on ICT solutions and their impact. |
| Section | Topic | Key Sub‑points (as per syllabus) | AO(s) |
|---|---|---|---|
| 1 | Computer hardware | CPU, RAM, ROM, GPU, motherboard, storage, input & output devices, emerging technologies (cloud, IoT) | AO1, AO2, AO3 |
| 2 | Operating systems | System vs application software, OS functions, file systems, multitasking, user interfaces, OS types (Windows, macOS, Linux, mobile) | AO1, AO2, AO3 |
| 3 | Networks | LAN, WAN, Internet, Wi‑Fi, Ethernet, routers, switches, IP addressing, client‑server model, network security basics | AO1, AO2, AO3 |
| 4 | Effects of IT & ICT applications | Positive & negative impacts on education, business, health, environment; digital divide, e‑waste | AO1, AO3 |
| 5 | Systems life‑cycle | Planning, analysis, design, implementation, testing, maintenance; feasibility, risk register | AO1, AO2, AO3 |
| 6 | Safety & security (e‑safety) | Physical safety, data protection, passwords, encryption, malware, phishing, ransomware, GDPR & copyright | AO1, AO2, AO3 |
| 7 | Audience & communication | Audience analysis, media choice, tone, communication model, visual communication principles | AO1, AO2, AO3 |
| 8 | File management | Folder hierarchy, naming conventions, file formats, compression, backup strategies (full, incremental, cloud) | AO1, AO2, AO3 |
| 9 | Working with images | Raster vs vector, colour depth, resolution, basic editing, file conversion, copyright of images | AO1, AO2, AO3 |
| 10 | Layout, styles & proof‑reading | Page setup, columns, tables, paragraph/character styles, headers & footers (automated fields), spell‑check, grammar, visual verification | AO1, AO2, AO3 |
| 11 | Graphs & charts | Choosing appropriate chart type, axes, legends, data labels, interpreting trends | AO1, AO2, AO3 |
| 12 | Document production | Reports, letters, brochures, use of templates, mail merge, printing & PDF export | AO1, AO2, AO3 |
| 13 | Databases | Tables, fields, primary/foreign keys, forms, queries, reports, relational design, data validation | AO1, AO2, AO3 |
| 14 | Spreadsheets | Formulas, functions (SUM, AVERAGE, IF, VLOOKUP), cell referencing, charts, sorting, filtering, conditional formatting | AO1, AO2, AO3 |
| 15 | Presentations | Slide master, layout, animation, transitions, speaker notes, delivering a presentation | AO1, AO2, AO3 |
| 16 | Website authoring | HTML structure, CSS styling, hyperlinks, images, tables, forms, publishing, accessibility basics | AO1, AO2, AO3 |
| 17 | Integrated project (planning) | Project brief, specification, timeline, resource allocation, risk & quality management | AO1, AO2, AO3 |
| 18 | Integrated project (development) | Applying skills from sections 1‑16 to produce a complete digital solution, testing & evaluation | AO2, AO3 |
| 19 | Integrated project (review) | Reflective report, presentation of findings, peer feedback | AO3 |
| 20 | Exam preparation | Revision techniques, time‑management, past‑paper practice, marking criteria awareness | All AOs |
| 21 | Course summary & self‑assessment | Checklist of competencies, personal learning log, next‑step planning | All AOs |
| Component | Function | Typical Example |
|---|---|---|
| CPU (Central Processing Unit) | Executes instructions, controls operations | Intel Core i5 |
| RAM (Random‑Access Memory) | Temporary storage for active data | 8 GB DDR4 |
| ROM (Read‑Only Memory) | Stores firmware, boot instructions | BIOS chip |
| GPU (Graphics Processing Unit) | Renders images, video, 3‑D graphics | NVIDIA GeForce GTX 1660 |
| Motherboard | Connects all components, provides buses | ATX motherboard |
| Storage | Permanent data retention | SSD 512 GB, HDD 1 TB |
| Input devices | Capture user data | Keyboard, mouse, scanner |
| Output devices | Present information | Monitor, printer, speakers |
| Emerging tech | Cloud computing, Internet of Things, AI accelerators | Raspberry Pi, AWS EC2 |
| Network Type | Scope | Typical Media | Key Characteristics |
|---|---|---|---|
| LAN (Local Area Network) | Single building or campus | Ethernet (Cat5e/6), Wi‑Fi | High speed, low latency, managed by a switch/router |
| WAN (Wide Area Network) | Geographically dispersed sites | Fiber, satellite, leased lines | Lower speed, higher latency, often uses public infrastructure |
| Internet | Global network | Various (fiber, cable, wireless) | Public, uses TCP/IP, requires ISP |
ping.ipconfig /all (Windows) or ifconfig (macOS/Linux) command to display IP configuration.| Domain | Positive Effects | Negative Effects |
|---|---|---|
| Education | e‑learning, remote access, personalised feedback | Digital divide, reduced face‑to‑face interaction |
| Business | Global markets, automation, data‑driven decisions | Job displacement, security breaches |
| Health | Tele‑medicine, electronic records, monitoring devices | Privacy concerns, over‑reliance on technology |
| Environment | Paper‑less offices, smart energy management | E‑waste, increased energy consumption of data centres |
| Threat | Description | Countermeasure |
|---|---|---|
| Malware (virus, ransomware) | Malicious code that damages or encrypts data | Anti‑virus software, regular updates |
| Phishing | Deceptive emails requesting personal data | User education, email filtering |
| Unauthorised access | Intruders gaining system entry | Strong passwords, two‑factor authentication, firewalls |
| Data loss | Accidental deletion or hardware failure | Regular backups, RAID, cloud sync |
Sender → Message → Channel → Receiver → Feedback
Root → Year → Project → DocumentsReportV22025-10-12.docx)..docx (text), .xlsx (spreadsheets), .pptx (presentations), .pdf (portable), .jpg/.png (images)..zip, .rar – useful for emailing multiple files..zip file and extract it on a different computer.| Aspect | Raster | Vector |
|---|---|---|
| Definition | Pixel‑based (photographs) | Mathematical paths (logos, icons) |
| Scalability | Quality loss when enlarged | Infinitely scalable without loss |
| Common formats | .jpg, .png, .gif, .bmp | .svg, .eps, .ai |
| Editing tools | Photoshop, GIMP, Paint | Illustrator, Inkscape, CorelDRAW |
Explain why a company’s logo should be stored as a vector file when it will be used on both business cards and a billboard.
Headers and footers appear on every page (unless overridden) and are ideal for static text and automated fields.
| Element | Purpose | Typical Position |
|---|---|---|
| File name | Identify the document | Header – left or centre |
| Author / Owner | Show who created the file | Header – right |
| Page number | Current page indicator | Footer – centre or right |
| Total pages | Contextual “Page X of Y” | Footer – centre |
| Date | Print or save date | Footer – left |
| Time | Print time | Footer – left (next to date) |
{ PAGE } – current page number{ NUMPAGES } – total number of pages{ FILENAME \* MERGEFORMAT } – file name{ AUTHOR } – author property{ DATE \@ "dd MMMM yyyy" } – formatted date{ TIME \@ "HH:mm" } – formatted time{ PAGE }, type “ of ”, then insert { NUMPAGES }.<
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