Know and understand advantages and disadvantages of using computer controlled systems rather than humans

Published by Patrick Mutisya · 14 days ago

ICT 0417 – 6 ICT Applications: Computer‑Controlled Systems

6 ICT Applications – Computer Controlled Systems

In this unit we examine six common ICT applications where computers control processes that were previously performed by humans. For each application we identify the main advantages and disadvantages, helping learners to evaluate when computer control is appropriate.

1. Automated Manufacturing (Robotics)

Robots on assembly lines perform tasks such as welding, painting, and component placement.

  • Speed: Operations are performed continuously at high speed.
  • Precision: Tolerances of ±0.01 mm are achievable.
  • Safety: Hazardous environments are kept away from workers.

  • High initial cost for equipment and programming.
  • Reduced flexibility – re‑tooling for a new product can be time‑consuming.
  • Potential job loss for low‑skill workers.

2. Traffic Management Systems

Computer‑controlled traffic lights and sensors optimise vehicle flow in cities.

  • Reduced congestion and travel time.
  • Real‑time adaptation to traffic conditions.
  • Improved safety through coordinated signalling.

  • System failures can cause widespread disruption.
  • Dependence on accurate sensor data; faulty sensors give wrong decisions.
  • Privacy concerns when cameras record vehicle plates.

3. Automated Banking – ATMs & Online Transactions

Automated Teller Machines (ATMs) and electronic payment gateways allow customers to perform banking without staff.

  • 24‑hour service availability.
  • Reduced queuing time and staff workload.
  • Lower operational costs for banks.

  • Risk of technical faults leading to service outages.
  • Security threats such as skimming and phishing.
  • Limited assistance for complex queries.

4. E‑commerce Platforms

Websites and mobile apps automate product selection, payment, and delivery logistics.

  • Global reach – customers can shop from anywhere.
  • Personalised recommendations using data analytics.
  • Reduced need for physical storefront staff.

  • Dependence on reliable internet connectivity.
  • Potential for data breaches and fraud.
  • Customer service challenges for returns and complaints.

5. Medical Diagnostic Systems

Computer‑assisted diagnosis uses imaging, AI algorithms, and decision support tools.

  • High accuracy in detecting patterns (e.g., cancer cells).
  • Faster analysis compared with manual review.
  • Supports doctors in making evidence‑based decisions.

  • Algorithm bias can lead to misdiagnosis.
  • Requires regular updates and validation.
  • Patients may distrust automated results.

6. Smart Home Automation

IoT devices control lighting, heating, security, and appliances via central software.

  • Energy savings through intelligent scheduling.
  • Convenient remote control via smartphones.
  • Enhanced security with automated alerts.

  • Vulnerability to hacking if devices are not secured.
  • Interoperability issues between different manufacturers.
  • Potential over‑reliance on technology for basic tasks.

Summary Table – Advantages vs. Disadvantages

ApplicationKey AdvantagesKey Disadvantages
Automated ManufacturingSpeed, precision, safetyHigh cost, inflexibility, job loss
Traffic ManagementReduced congestion, real‑time response, safetySystem failure impact, sensor errors, privacy
Automated Banking24‑hour access, faster service, lower costsTechnical outages, security risks, limited help
E‑commerceGlobal reach, personalisation, staff reductionInternet dependence, fraud risk, service issues
Medical DiagnosticsHigh accuracy, speed, decision supportAlgorithm bias, maintenance, patient trust
Smart Home AutomationEnergy efficiency, convenience, securityHacking risk, compatibility, over‑reliance

Suggested diagram: Flowchart showing the decision process for choosing between a computer‑controlled system and a human‑performed task, highlighting factors such as cost, speed, accuracy, and social impact.

Key Points for Revision

  1. Identify the core function of each ICT application.
  2. List at least three advantages and three disadvantages for each.
  3. Use the summary table to compare applications quickly.
  4. Consider ethical and social implications (e.g., employment, privacy).
  5. Be prepared to give real‑world examples in exam answers.