Know and understand hardware as the physical components of a computer system

1. Syllabus Map – What Is Covered?

Section (Cambridge ICT 0417)TitleCovered in These Notes?Assessment Alignment (AO / Paper Component)
1Hardware – physical components of a computer systemAO1 – knowledge; AO2 – application (practical skill 11‑12)
2Software – system & application softwareAO1, AO2
3Operating systems (OS families)AO1, AO2
4Networks – devices, types, topologies, protocols✔ (new)AO1, AO2 (practical 13‑14)
5Effects of IT – social, economic, environmental✔ (new)AO1, AO3 (evaluation)
6ICT applications – categories & examples✔ (new)AO1, AO2
7Systems life‑cycle – phases & documentation✔ (new)AO3 (analysis & design)
8Safety & e‑safety – health, security, data protection✔ (new)AO1, AO3
9Audience & copyright – legal & ethical issues✔ (new)AO1, AO3
10Communication – email, messaging, video‑conferencing, netiquette✔ (new)AO2, AO3
11File‑management – folders, naming, extensions, backup, compression✔ (new)AO2 (practical 11‑12)
12Images – raster vs. vector, resolution, colour depth, basic editing✔ (new)AO2 (practical 15‑16)
13Layout & styles – templates, consistency, use of stylesheets✔ (new)AO2 (practical 15‑16)
14Proof‑reading – spelling, grammar, readability tools✔ (new)AO2, AO3
15Graphs & charts – types, when to use, creation basics✔ (new)AO2 (practical 15‑16)
16Document production – word‑processing features, mail‑merge✔ (new)AO2 (practical 11‑12)
17Databases – tables, fields, records, primary keys, queries, forms, reports✔ (new)AO2 (practical 13‑14)
18Presentations – slide design, multimedia, transitions, presenter notes✔ (new)AO2 (practical 15‑16)
19Spreadsheets – cells, formulas, functions, charts, data analysis✔ (new)AO2 (practical 13‑14)
20Website authoring – HTML basics, authoring tools, publishing, hyperlinks✔ (new)AO2 (practical 15‑16)
21Assessment alignment – weighting of AOs, practical‑skill sections✔ (new)All

2. Hardware – Physical Components of a Computer System

2.1 Definition

  • Hardware: All tangible parts of a computer that you can touch – e.g., chips, circuit boards, cables, peripherals, storage media.
  • Works together with software, which are the intangible instructions that tell the hardware what to do.

2.2 Core Functional Categories

CategoryKey ComponentsPrimary Function
Processing UnitCPU (Central Processing Unit), optional GPU (Graphics Processing Unit)Executes programme instructions, performs calculations, coordinates other components.
Memory (Internal)RAM (Random‑Access Memory), ROM (Read‑Only Memory), CacheRAM – temporary workspace for active programmes (volatile).
ROM – permanent firmware (e.g., BIOS/UEFI).
Cache – very fast memory for frequently used data.
Backing (Secondary) StorageHDD, SSD, Optical drives (CD/DVD/Blu‑ray), USB flash drive, SD cardRetains data and programmes when power is off.
Input DevicesKeyboard, numeric keypad, mouse, touchpad, touchscreen, scanner, digital camera, webcam, microphone, joystick, gamepad, remote control, sensors (temperature, motion, light), OMR reader, RFID readerConvert user actions or analog signals into digital data.
Output DevicesMonitor, projector, printer (laser/ink‑jet), speakers, headphones, plotter, LED/LCD display panels, haptic‑feedback devicesPresent processed information to the user in visual, printed, or audio form.
Support ComponentsMotherboard, power‑supply unit (PSU), cooling system (fans, heat‑sinks, liquid cooling), expansion cards (sound, network, RAID), BIOS/UEFI chipProvide connectivity, power, and thermal management for all other components.

2.3 Memory Comparison

AspectRAM (Volatile)ROM (Non‑volatile)Backing Storage (HDD/SSD)
PurposeTemporary workspace for active programmesStores firmware that boots the systemLong‑term data retention
Data retained when power is off?NoYesYes
Typical speed (relative)FastestFast (read‑only)HDD < SSD < NVMe SSD
Up‑gradabilityOften upgradable (DIMM slots)Usually fixedReplace or add drives; external media also possible

3. Software – System & Application

3.1 System Software

  • Operating System (OS) – manages hardware resources, provides a platform for applications.
  • Utility programmes – disk defragmenter, backup tools, antivirus.
  • Device drivers – translate OS commands into hardware‑specific actions.

3.2 Application Software

  • Productivity – word processors, spreadsheets, databases, presentation software.
  • Communication – email clients, web browsers, instant‑messaging apps.
  • Creative – graphics editors, video editors, music‑production tools.
  • Specialist – CAD, GIS, statistical packages, programming IDEs.

4. Operating Systems (OS Families)

OS FamilyExamplesTypical InterfaceAdvantagesDisadvantages
Command‑Line Interface (CLI)MS‑DOS, Linux (terminal only)Text‑based commandsVery low resource use; powerful scriptingSteep learning curve; not intuitive for beginners
Graphical User Interface (GUI)Windows, macOS, mainstream Linux (Ubuntu, Mint)Windows, icons, menus, pointerIntuitive, wide software supportHigher hardware requirements; occasional security issues
Touch / Gesture‑Based OSiOS, Android, Windows 10/11 Tablet modeTouch gestures, voice assistantsOptimised for mobile devices; easy on small screensLimited multitasking compared with desktop GUIs; app ecosystem fragmentation

5. Networks – Connecting Devices

5.1 Types of Networks

  • LAN (Local Area Network) – covers a single building or campus; high speed (typically 100 Mbps – 10 Gbps).
  • WLAN (Wireless LAN) – Wi‑Fi version of a LAN; uses radio waves.
  • WAN (Wide Area Network) – connects geographically distant sites (e.g., the Internet).
  • PAN (Personal Area Network) – short‑range (Bluetooth, infrared) linking personal devices.

5.2 Common Network Devices

DeviceFunctionTypical Use in a School/Office
RouterRoutes data between different networks; often provides NAT and DHCP.Connects the school’s LAN to the Internet.
SwitchCreates multiple Ethernet connections within a LAN.Expands wired connections for computers and printers.
HubSimple device that repeats incoming signals to all ports (no intelligence).Legacy labs; mostly replaced by switches.
BridgeConnects two LAN segments, filtering traffic.Separates student and staff networks.
Network Interface Card (NIC)Provides a computer with a physical (Ethernet) or wireless (Wi‑Fi) connection.Built‑in or add‑on card for PCs.
Access Point (AP)Extends a wired network to wireless devices.Provides Wi‑Fi coverage in classrooms.

5.3 Basic Network Protocols

  • TCP/IP – core suite that enables Internet communication.
  • HTTP/HTTPS – web page transfer.
  • FTP – file transfer.
  • SMTP/POP3/IMAP – email sending and retrieval.

6. Effects of IT

  • Positive effects – increased productivity, access to information, new learning methods, economic growth, improved communication.
  • Negative effects – digital divide, cyber‑bullying, loss of privacy, health issues (eye strain, posture), environmental impact of e‑waste.
  • Students should be able to evaluate both sides when answering exam questions (AO3).

7. ICT Applications – Categories & Examples

CategoryTypical ApplicationsExample Software
CommunicationEmail, instant messaging, video‑conferencing, social mediaOutlook, Teams, Zoom, WhatsApp
Information & ResearchWeb browsing, online encyclopedias, databasesChrome, Wikipedia, JSTOR
CreationWord processing, spreadsheets, presentations, graphics, videoWord, Excel, PowerPoint, Photoshop, iMovie
Storage & RetrievalFile servers, cloud storage, backup solutionsGoogle Drive, OneDrive, Dropbox
Presentation & PublicationSlide shows, printed reports, websitesPowerPoint, InDesign, WordPress

8. Systems Life‑Cycle (SLC)

  1. Analysis – Identify user needs, define requirements.
  2. Design – Plan hardware, software, data structures, UI layout.
  3. Development / Testing – Build the system (coding, configuration) and test for errors.
  4. Implementation & Evaluation – Deploy the system, train users, collect feedback, and assess whether objectives are met.

Documentation (specifications, flowcharts, ER diagrams, user manuals) is produced at each stage and is part of the assessment (AO3).

9. Safety & e‑Safety

9.1 Physical Safety & Health

  • Ergonomic workstation – chair height, monitor eye level, keyboard/mouse position.
  • Take regular breaks (20‑20‑20 rule: every 20 min look at something 20 ft away for 20 seconds).
  • Keep cables tidy to avoid trips; use surge protectors.

9.2 e‑Safety (Information Security)

AspectKey Points for Students
PasswordsUse at least 8 characters, mix of letters, numbers, symbols; never share.
Malware protectionInstall reputable antivirus, keep it updated, avoid suspicious downloads.
PhishingCheck sender address, avoid clicking unknown links, verify requests for personal data.
EncryptionUse HTTPS, encrypted email, or file‑encryption tools for sensitive data.
FirewallsHardware or software barrier that blocks unauthorised network access.
Two‑Factor Authentication (2FA)Adds a second verification step (e.g., code sent to phone).
BackupRegularly copy important files to external media or cloud (3‑2‑1 rule).

10. Audience & Copyright

  • Audience analysis – Identify who will read or use the product (age, knowledge level, purpose) and adapt language, layout, and media accordingly.
  • Copyright law – Protects original works; you must obtain permission or use licensed material (e.g., Creative Commons). Plagiarism is a breach of academic integrity.
  • When creating presentations, documents, or websites, always cite sources and give credit.

11. Communication in ICT

  • Email etiquette – clear subject line, proper greeting, concise body, signature.
  • Instant messaging – use appropriate tone, avoid over‑use of abbreviations in formal contexts.
  • Video‑conferencing – test equipment, mute when not speaking, use visual aids.
  • Netiquette – respect others, avoid flaming, protect personal data.

12. File‑Management

  • Use a hierarchical folder structure (e.g., Year > Subject > Topic).
  • Adopt consistent naming conventions – no spaces, use underscores or camelCase, include version numbers (e.g., Report_V2.docx).
  • Know common file extensions (.docx, .xlsx, .pptx, .pdf, .jpg, .mp4).
  • Compress large groups of files using ZIP or RAR for easier transfer.
  • Regularly back up important files to external drives or cloud services.

13. Images – Raster & Vector

  • Raster images – made of pixels; resolution measured in DPI/PPI; suitable for photographs. Example formats: JPEG, PNG, GIF.
  • Vector images – defined by mathematical paths; scalable without loss of quality. Example formats: SVG, EPS, AI.
  • When editing, keep original files; use lossless formats (PNG, TIFF) for intermediate work.
  • Basic editing tasks: cropping, resizing, adjusting brightness/contrast, adding text.

14. Layout & Styles

  • Use templates to maintain consistent headings, fonts, colours, and spacing.
  • Apply paragraph and character styles rather than manual formatting – makes global changes easy.
  • Align text and images using grids or guides for a tidy appearance.
  • Consider accessibility – high contrast, readable fonts, alternative text for images.

15. Proof‑reading

  • Check spelling with built‑in dictionaries; add custom words for subject‑specific terms.
  • Read aloud to spot missing words or awkward phrasing.
  • Use grammar‑checking tools (e.g., Grammarly, built‑in MS Word checker) but verify suggestions.
  • Confirm consistency of terminology, numbering, and citation style.

16. Graphs & Charts

  • Bar chart – compares discrete categories.
  • Line graph – shows trends over time.
  • Pie chart – illustrates parts of a whole (use only for ≤ 5‑6 slices).
  • Always label axes, include units, and provide a clear title.
  • Use software such as Excel, Google Sheets, or dedicated chart tools.

17. Document Production (Word Processing)

  • Use built‑in templates for letters, reports, and newsletters.
  • Insert headers/footers for page numbers, dates, and document titles.
  • Employ mail‑merge for personalised letters or certificates.
  • Utilise spell‑check, auto‑correct, and track‑changes for collaborative editing.

18. Databases – Fundamentals

  • Table – collection of related data; consists of fields (columns) and records (rows).
  • Primary key – unique identifier for each record.
  • Queries – retrieve specific data using criteria (e.g., SELECT statements).
  • Forms – user‑friendly interface for data entry.
  • Reports – formatted output for printing or sharing.
  • Common tools: Microsoft Access, LibreOffice Base, Google Sheets (as simple DB), MySQL (advanced).

19. Presentations

  • Keep slides uncluttered – one main idea per slide.
  • Use high‑contrast colour schemes and large, readable fonts.
  • Incorporate multimedia (images, short video clips, audio) to reinforce points.
  • Apply consistent transitions; avoid excessive animations.
  • Use presenter notes for speaking cues.

20. Spreadsheets

  • Cell referencing – relative (A1) vs. absolute (\$A\$1) references.
  • Common functions – SUM, AVERAGE, IF, VLOOKUP/HLOOKUP, COUNTIF.
  • Data validation – restrict input types to reduce errors.
  • Conditional formatting – highlight trends or outliers.
  • Create charts directly from data ranges.

21. Website Authoring

  • HTML basics – tags for headings (<h1>), paragraphs (<p>), links (<a href="...">), images (<img src="...">).
  • Use CSS for styling (fonts, colours, layout) and keep design responsive.
  • Web authoring tools – WYSIWYG editors (Google Sites, WordPress, Adobe Dreamweaver) simplify creation.
  • Publish via a web host or school server; test on multiple browsers.
  • Include accessibility features – alt text for images, logical heading order.

22. Assessment Alignment – How the Content Maps to the Exam

  • AO1 (Knowledge) – Sections 1‑9, 12‑13, 15‑21 provide factual information.
  • AO2 (Application) – Practical‑skill sections 11‑12 (File‑management, Document production), 13‑14 (Databases, Spreadsheets), 15‑16 (Presentations, Website authoring) directly support AO2 tasks.
  • AO3 (Evaluation) – Sections 5 (Effects of IT), 7 (Systems life‑cycle), 9 (Audience & copyright), 8 (Safety & e‑safety) give material for evaluating solutions, considering ethical/legal issues, and reflecting on impact.
  • Exam weighting (approx.): AO1 ≈ 30 %, AO2 ≈ 40 %, AO3 ≈ 30 % (varies by year). Use the above mapping to focus revision accordingly.