Leadership is the process of influencing and guiding individuals or groups so that they achieve the organisation’s objectives. It involves:
According to the Cambridge 9609 specification, the purpose of leadership can be summarised in four points:
| Management | Leadership |
|---|---|
| Key Contrasts | |
| Planning, organising, controlling and monitoring day‑to‑day activities. | Influencing people, shaping culture and driving change. |
| Focus on efficiency, processes and stability. | Focus on effectiveness, vision and adaptability. |
| Authority is derived mainly from position. | Authority is derived from influence, credibility and personal qualities. |
| Uses formal structures and policies. | Uses communication, role‑modelling and empowerment. |
Both functions are complementary; successful organisations need a balance of strong management and strong leadership.
| Roles (What leaders do) | Qualities (What leaders are like) |
|---|---|
|
|
| Theory | Key Idea | Typical Application | Key Limitation |
|---|---|---|---|
| Trait Theory | Leadership stems from innate personal characteristics (e.g., confidence, intelligence). | Talent‑identification programmes and executive selection. | Ignores situational factors; not all “great” traits guarantee success. |
| Behavioural Theory | Effective leadership results from observable behaviours – task‑oriented vs. people‑oriented. | Training that develops specific leadership behaviours (e.g., delegation, coaching). | Over‑simplifies the complex interaction between leader, followers and context. |
| Contingency Theory | The most appropriate leadership style depends on the situation (task structure, follower readiness, organisational environment). | Choosing an autocratic style in a crisis, democratic style in stable settings. | Requires accurate diagnosis of the situation – often difficult in fast‑changing markets. |
| Power & Influence Theory | Leaders draw on five sources of power: legitimate, expert, referent, reward, coercive. | Negotiating with suppliers (expert power) or motivating staff (reward power). | Over‑reliance on coercive or reward power can undermine trust and long‑term commitment. |
| Transformational Theory | Leaders inspire followers by articulating a vision, encouraging innovation and fostering personal development. | Driving organisational change, launching new product lines, cultural transformation. | May be less effective where short‑term results are the priority or where followers lack readiness. |
Goleman’s four EQ competencies enhance each of the four leadership purposes:
| Style | Core Characteristics | Advantages | Disadvantages / When to Use Cautiously |
|---|---|---|---|
| Autocratic | Centralised decision‑making; leader gives clear instructions. | Fast decisions; useful in crises or with inexperienced teams. | Can demotivate staff; risk of low creativity and high turnover. |
| Democratic | Decisions made after consulting employees; encourages participation. | Boosts morale, creativity and ownership. | Slower decision‑making; may be ineffective when rapid action is needed. |
| Transformational | Vision‑driven, inspirational, focuses on personal development. | Drives change, high performance, strong commitment. | Requires followers who are ready to embrace change; can overlook operational detail. |
| Laissez‑faire | Minimal direction; leader provides resources and trusts teams to self‑manage. | Works with highly skilled, self‑motivated teams; fosters innovation. | Risk of lack of focus, coordination problems, and unclear accountability. |
| Paternalistic | Leader acts as a ‘parent’, offering guidance, protection and welfare. | High loyalty in cultures that value hierarchy; strong employee welfare focus. | May limit autonomy; can create dependence and hinder empowerment. |
| Benefit | Impact on the Organisation |
|---|---|
| Higher employee morale | Reduces turnover and absenteeism; lowers recruitment and training costs. |
| Improved productivity | Clear direction and motivation increase output per employee. |
| Greater innovation | Supportive leadership encourages risk‑taking and creative problem‑solving. |
| Enhanced reputation | Strong leadership signals reliability to customers, suppliers and investors. |
| Effective change management | Reduces resistance, accelerates implementation of new strategies or technologies. |
Scenario: A technology firm plans to launch a new product within 12 months.
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