the impact of suppliers on business and business decisions

6.1 External Influences – Competitors and Suppliers

Objective

To understand how competitors and suppliers shape a business’s external environment, how they interact with the wider PESTLE forces, and how the information they provide is used at each stage of the decision‑making process (objective‑setting, planning, implementation, review) in the Cambridge IGCSE/A‑Level Business (9609) syllabus.


1. The Wider PESTLE Context

Competitors and suppliers do not act in isolation. Their power is affected by the broader political‑legal, economic, social‑demographic, technological and environmental environment.

PESTLE factorTypical effect on competitorsTypical effect on suppliers
Political‑legal (e.g., trade tariffs, health & safety regulations) Changes entry barriers; can force rivals to alter pricing or product standards. Alters input costs, may require localisation or compliance‑related investment.
Economic (e.g., inflation, exchange‑rate movements, fiscal policy) Demand fluctuations affect price competition and capacity utilisation. Input‑price volatility; credit terms tighten in recessionary periods.
Social‑demographic (e.g., ethical consumerism, ageing population) Rivals adopt CSR, product‑range changes or new marketing messages. Pressure for sustainable, fair‑trade or locally sourced inputs.
Technological (e.g., automation, e‑procurement) New entrants can disrupt markets; rivals invest in R&D. Suppliers develop advanced components; integration of IoT improves visibility.
Environmental (e.g., carbon taxes, climate‑change legislation) Firms may differentiate on eco‑efficiency, altering competitive dynamics. Suppliers may need greener processes, affecting cost structures.

2. Political‑Legal Influences (6.1.1)

  • Regulation & standards – safety, food, environmental, data‑protection rules can raise compliance costs for rivals and force suppliers to upgrade processes.
  • Trade policies – tariffs, quotas, import licences affect the price of imported inputs and the competitive position of domestic rivals.
  • Privatisation & deregulation – can create new market entrants (increased rivalry) or open up new supplier markets.
  • Employment law – minimum wage, health & safety impact labour costs for competitors and the cost of labour‑intensive supplies.

Example: The UK’s post‑Brexit tariff on steel increased automotive manufacturers’ input costs and gave domestic steel producers a competitive edge.


3. Economic Influences (6.1.2)

  • Macroeconomic policy – fiscal stimulus can boost consumer spending, reducing price competition; tight monetary policy can raise borrowing costs for rivals.
  • Inflation & exchange rates – affect the price of imported raw materials and the ability of foreign competitors to price aggressively.
  • Unemployment – high unemployment may reduce wage pressures (lower costs) but also shrink market demand.

Example: A 5 % rise in the US dollar made imported components cheaper for UK electronics firms, improving their cost position against domestic rivals.


4. Social‑Demographic Influences (6.1.3)

  • Changing consumer values – demand for ethical, vegan, or locally produced goods pushes rivals to adapt product ranges and forces suppliers to certify practices.
  • Population structure – ageing societies increase demand for health‑related products, creating niche opportunities for both competitors and specialised suppliers.

Example: The rise of “fair‑trade” awareness led coffee chains to source beans from certified growers, while rivals that did not adapt lost market share.


5. Technological Influences (6.1.4)

  • Automation & robotics – lowers production costs for rivals that invest, increasing price pressure.
  • Digital platforms – e‑procurement and cloud‑based supply‑chain management improve supplier reliability and reduce lead‑times.
  • Innovation cycles – rapid product development forces competitors to shorten time‑to‑market and suppliers to provide advanced components.

Example: Apple’s shift to in‑house chip design reduced dependence on external suppliers and gave it a differentiation edge over rivals.


6. Environmental Influences (6.1.5)

  • Legislation – carbon taxes, waste‑disposal rules raise operating costs for both producers and raw‑material suppliers.
  • Resource scarcity – limited water or raw‑material availability can increase supplier power and create competitive advantage for firms with secure sources.
  • Consumer activism – drives competitors to adopt “green” branding and forces suppliers to prove sustainability credentials.

Example: EU’s REACH regulation required chemical suppliers to provide safety data, increasing compliance costs for cosmetics manufacturers and prompting some rivals to switch to safer alternatives.


7. Competitors – Role, Impact and Strategic Response

7.1 Why Competitors Matter

  • Determine the intensity of market rivalry (price, promotion, product).
  • Influence market‑share and long‑term profitability.
  • Drive continuous innovation, differentiation and efficiency.

7.2 Key Drivers of Competitive Pressure

DriverImpact on Business Decisions
Market concentration (few large rivals vs many small rivals) High concentration → stronger price‑setting power; may require cost leadership or niche focus.
Barriers to entry (capital, patents, regulation) High barriers protect incumbents; low barriers demand rapid response to new entrants.
Threat of substitutes Encourages product differentiation, quality improvement or price adjustments.
Buyer power (size & concentration of customers) Strong buyers can force price cuts; firms may need to add value or build loyalty.
Industry growth rate Fast growth reduces rivalry; slow/negative growth intensifies competition for market share.

7.3 Strategic Responses

  • Cost leadership – achieve the lowest unit cost to compete on price.
  • Differentiation – offer unique features, quality or brand image.
  • Focus / niche – serve a specific segment better than rivals.
  • Strategic alliances / joint ventures – share resources to counter strong rivals.
  • Innovation & technology adoption – stay ahead through new products or processes.

8. Suppliers – Role, Impact and Management

8.1 Why Suppliers Matter

  • Provide the inputs (raw materials, components, services) required for production.
  • Influence costs, quality, lead‑times and the ability to innovate.
  • Can affect reputation through ethical and sustainability practices.

8.2 Factors Determining Supplier Power (Porter’s Five Forces – Supplier Side)

  • Concentration of suppliers – few large suppliers increase bargaining power.
  • Uniqueness of inputs – specialised or patented components give suppliers leverage.
  • Switching costs – high financial, time or technical costs reduce buyer flexibility.
  • Threat of forward integration – suppliers may start producing the final product.
  • Availability of substitutes – few alternatives heighten supplier power.

8.3 Additional Supplier‑Related Issues (Beyond Porter)

IssueBusiness Implication
Ethical & CSR considerations Consumers may demand fair‑trade or environmentally‑friendly sourcing; non‑compliance can damage brand.
Global sourcing & exchange‑rate risk Import costs fluctuate; political instability can disrupt supply chains.
Supplier performance measurement KPIs (on‑time delivery, defect rate, cost variance) guide contract renewal and development.
Supply‑chain sustainability Carbon‑footprint reporting may affect market access and regulatory compliance.
Technology integration (e‑procurement, IoT) Improves visibility, reduces lead‑time and supports Just‑In‑Time (JIT) production.

8.4 Strategies to Manage Supplier Power

  • Multiple sourcing – reduce dependence on a single supplier.
  • Vertical integration – acquire or develop own supply facilities.
  • Long‑term contracts – lock in price, volume and quality standards.
  • Supplier development – collaborate on R&D, training and process improvement.
  • Negotiation tactics – use volume discounts, alternative offers or competitive bidding.
  • Ethical sourcing policies – set standards for labour, environment and traceability.

9. Linking Competitor & Supplier Analysis to the Decision‑Making Process

Cambridge Business expects students to connect external‑influence analysis with the four stages of decision‑making: objective‑setting → planning → implementation → review.

Decision‑making stageTypical business decisionCompetitor information requiredSupplier information required
Objective‑setting Set market‑share or profit targets. Rivalry intensity, likely reactions to price or product moves. Cost ceiling based on input‑price trends and availability.
Planning Choose pricing, product range, production volume. Benchmark rival prices, promotions and new‑product launches. Forecast lead‑times, reliability, potential cost fluctuations.
Implementation Locate a new plant, launch a product, negotiate contracts. Decide on proximity to rivals (cluster advantage) or differentiation. Select supplier(s), decide on JIT vs safety stock, sign contracts.
Review Analyse performance against targets. Monitor competitor price cuts, new models or marketing campaigns. Track supplier KPIs, any disruptions and cost changes.

Direct Impacts on Core Business Areas

  1. Pricing strategy – Input‑cost changes (supplier) and rival price wars (competitor) dictate margin targets.
  2. Production planning – Supplier reliability influences JIT vs safety‑stock; competitor capacity affects market timing.
  3. Location choice – Proximity to key suppliers reduces transport costs; clustering near rivals may provide skilled‑labour benefits.
  4. Product design & development – Availability of advanced components (supplier) enables differentiation against rivals.
  5. Risk management – Diversify suppliers to mitigate disruption; monitor competitor strategies to anticipate market shifts.

10. Porter’s Five Forces – Full Framework

ForceKey managerial questionTypical strategic response
Rivalry among existing competitors How intense is price, promotion and innovation competition? Cost leadership, differentiation, strategic alliances.
Threat of new entrants Are barriers high enough to deter newcomers? Increase economies of scale, protect IP, lobby for regulation.
Threat of substitutes Can customers switch to alternative products/services? Enhance features, improve value‑for‑money, build brand loyalty.
Buyer power How much influence do customers have over price/quality? Segment markets, add services, develop strong relationships.
Supplier power How much control do suppliers have over cost and supply? Multiple sourcing, vertical integration, long‑term contracts.

Link to SWOT

  • Strengths – e.g., strong supplier relationships, brand loyalty that reduces buyer power.
  • Weaknesses – e.g., reliance on a single overseas supplier.
  • Opportunities – e.g., emerging low‑cost suppliers in new markets.
  • Threats – e.g., aggressive rivals launching substitute products.

11. Real‑World Illustrations (Multiple Sectors)

11.1 Smartphone Assembly (Technology)

  • Supplier issue: OLED screen price rises 10 % due to a raw‑material cost surge.
  • Business response: Negotiate bulk discount, consider LCD alternatives, or re‑price the flagship model.
  • Competitor issue: Rival launches a lower‑priced model with similar specs.
  • Business response: Accelerate own launch, add exclusive camera software to differentiate.

11.2 Automotive Manufacturer (Manufacturing)

  • Supplier issue: Steel supplier threatens a strike, risking a production halt.
  • Business response: Increase steel inventory, qualify a secondary supplier, explore aluminium alternatives.
  • Competitor issue: New entrant offers electric vehicles (EVs) at competitive prices.
  • Business response: Invest in in‑house battery R&D and launch a hybrid line.

11.3 Fast‑Food Chain (Service)

  • Supplier issue: Ethical concerns over poultry farming trigger consumer backlash.
  • Business response: Switch to a certified free‑range supplier and promote “sustainably sourced” branding.
  • Competitor issue: Rival introduces a plant‑based menu gaining market share.
  • Business response: Develop own plant‑based burger and market it as “locally sourced”.

11.4 Fashion Retailer (Retail)

  • Supplier issue: Trade tariffs increase the cost of imported cotton.
  • Business response: Shift part of the range to domestically produced fabrics; adjust price points.
  • Competitor issue: Fast‑fashion rival offers ultra‑low prices through offshore production.
  • Business response: Emphasise quality, durability and ethical sourcing to target a different segment.

12. Summary Checklist for Decision‑Makers

  • Map the concentration and bargaining power of key suppliers and competitors.
  • Analyse how current PESTLE trends may shift supplier costs or competitive intensity.
  • Identify which business decisions (pricing, location, product design, risk) are most exposed to each external force.
  • Apply appropriate strategic tools (Porter’s Five Forces, SWOT, scenario planning) to evaluate options.
  • Develop a balanced supplier‑management plan (multiple sourcing, contracts, ethical standards).
  • Choose competitive responses (cost leadership, differentiation, alliances) that align with the firm’s strengths.
  • Set measurable KPIs for supplier performance and competitor monitoring; review them regularly.
Suggested diagram: Flowchart linking PESTLE → Porter’s Five Forces (Competitors & Suppliers) → SWOT → Decision‑Making Stages → Competitive Advantage.

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