| Criteria | Primary | Secondary | Tertiary |
|---|---|---|---|
| What is produced? | Raw materials (e.g., farming, mining) | Manufactured goods (e.g., cars, clothing) | Services (e.g., banking, education) |
| Typical examples | Coal mine, fishery | Factory, construction | Hospital, travel agency |
| Stakeholder | Typical Objective |
|---|---|
| Owners / Shareholders | Profit, return on investment |
| Managers | Achieve targets, career progression |
| Employees | Job security, good wages, safe conditions |
| Customers | Value for money, quality, service |
| Suppliers | Steady orders, timely payment |
| Government | Tax revenue, employment, regulation compliance |
| Community / NGOs | Environmental protection, ethical practice |
| Theory | Key Idea | Financial / Non‑Financial Motivators |
|---|---|---|
| Maslow’s Hierarchy of Needs | People are motivated by a hierarchy from basic to self‑actualisation. | Salary (physiological), safe contracts (security), recognition (esteem), career development (self‑actualisation) |
| Taylor’s Scientific Management | Break work into tasks, pay for output. | Piece‑rate wages, performance bonuses |
| Herzberg’s Two‑Factor Theory | Hygiene factors prevent dissatisfaction; motivators create satisfaction. | Hygiene: good conditions, policies; Motivators: responsibility, achievement, advancement |
| Segmentation Criteria | Examples |
|---|---|
| Geographic | Region, climate, urban/rural |
| Demographic | Age, gender, income, family size |
| Psychographic | Lifestyle, personality, values |
| Behavioural | Benefit sought, usage rate, loyalty |
| Product | Price | Place | Promotion |
|---|---|---|---|
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| Method | Key Feature | Advantage | Disadvantage |
|---|---|---|---|
| Just‑In‑Time (JIT) | Materials arrive when needed | Low holding costs | Vulnerable to supply disruption |
| Economic Order Quantity (EOQ) | Calculates optimal order size | Balances ordering & holding costs | Assumes constant demand |
| ABC Analysis | Classifies inventory (A = high value, C = low) | Focuses control on most important items | Requires accurate data |
| Source | Type | Advantages | Disadvantages |
|---|---|---|---|
| Owner’s capital / family & friends | Equity (internal) | No interest, retains control | Limited amount, may strain relationships |
| Bank loan / overdraft | Debt (external) | Fixed repayment schedule, retains ownership | Interest cost, collateral required |
| Shares (private Ltd / PLC) | Equity (external) | Large sums possible, spreads risk | Dilutes ownership, dividends payable |
| Hire‑purchase / leasing | Debt‑like | Spreads cost of equipment | Higher total cost than cash purchase |
| Government grants / subsidies | Non‑repayable | Free capital for specific projects | Often restricted to certain activities |
| Ratio | Formula | Interpretation |
|---|---|---|
| Gross Profit Margin | Gross Profit ÷ Sales × 100% | How efficiently production converts sales into profit. |
| Current Ratio | Current Assets ÷ Current Liabilities | Short‑term liquidity – ability to pay debts. |
| Return on Capital Employed (ROCE) | Profit before interest & tax ÷ Capital Employed × 100% | Overall profitability of capital used. |
| Break‑Even Point (units) | Fixed Costs ÷ (Selling Price – Variable Cost per unit) | Sales level where profit = 0. |
Business organisations are grouped into un‑incorporated (sole trader, partnership) and incorporated (private limited, public limited). The choice affects legal status, liability, capital‑raising, management and continuity.
| Feature | Sole Trader | Partnership | Private Ltd (Ltd) | Public Ltd (PLC) | Franchise (unit) | Joint Venture | Public‑Sector Org. |
|---|---|---|---|---|---|---|---|
| Legal status | Not separate | Not separate | Separate legal entity | Separate legal entity | Separate entity (owned by franchisee) | Separate entity or contractual partnership | Statutory body / public corporation |
| Ownership of assets | Owner | Partners (as agreed) | Shareholders | Shareholders (public) | Franchisee (unit) – brand owned by franchisor | Parent companies (pro‑rata) | State / government |
| Liability | Unlimited (personal) | Unlimited (joint‑and‑several) | Limited to unpaid share value | Limited to unpaid share value | Franchisee bears business risk; franchisor limited to brand reputation | Shared as per agreement | Government bears risk |
| Capital‑raising ability | Owner’s savings / borrowing | Partners’ contributions / borrowing | Private share issue + borrowing | Public share issue + borrowing | Franchisee funds own outlet; franchisor raises capital separately | Contributions from each partner | Taxation, government borrowing |
| Decision‑making | Owner only | Partners (agreement) | Directors (shareholder control) | Board of directors (shareholder control) | Franchisee runs outlet within franchisor’s system | Joint‑management committee / agreed procedures | Government ministers / civil service |
| Continuity | Ends on owner’s death/retirement | May end if partner leaves (unless agreement) | Perpetual | Perpetual | Depends on franchise agreement (usually long‑term) | Usually limited to project life‑span | Perpetual (subject to policy changes) |
| Regulation | Minimal | Minimal | Companies Act compliance (annual accounts, filing) | Strict – Companies Act + stock‑exchange rules | Franchisor’s brand standards + consumer law | Contract law +, if a company, Companies Act | Public‑sector accounting standards, statutory oversight |
| Typical sectors | Retail, services, trades | Professional services, small manufacturing | Manufacturing, tech start‑ups, family businesses | Large‑scale manufacturing, utilities, finance | Fast‑food, retail, hospitality | R&D, infrastructure projects, international market entry | Transport, health, broadcasting |
Question: A technology start‑up wants to raise £5 million quickly, protect the founders’ personal assets and be able to offer shares to future investors. Which form of business organisation would you recommend and why? Include at least three relevant points from the syllabus in your answer.
Suggested answer structure:
A flowchart showing the hierarchy of business organisations – sole trader → partnership → private limited company → public limited company. Use icons to indicate changes in:
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