Different users need different information from the accounts to help them make decisions. The table below lists the main internal and external users, the key information they look for and the typical decisions they may take.
| User | Information required from the accounts | Typical decisions |
|---|---|---|
| Owners / Shareholders | Profitability, return on investment, dividend‑paying capacity | Retain earnings, invest further, sell shares |
| Board of Directors (internal) | Overall performance, capital structure, risk exposure | Strategic direction, dividend policy, capital‑raising |
| Managers | Cost control, revenue trends, cash flow, asset utilisation | Planning, budgeting, performance monitoring, pricing |
| Employees | Profitability, cash‑flow position, ability to meet wage obligations | Negotiating wages, assessing job security, deciding on training |
| Creditors (banks, trade lenders, suppliers) | Liquidity, solvency, repayment capacity, credit history | Granting or withdrawing credit, setting interest rates, deciding credit terms |
| Suppliers | Current assets, payment history, credit terms | Offering credit and on what terms |
| Customers | Long‑term viability, ability to honour warranties or after‑sales service | Choosing a reliable supplier, assessing risk of disruption |
| Government / Tax authorities | Taxable profit, VAT, customs duties, statutory compliance | Assessing tax liability, enforcing regulations, granting licences |
| Potential investors | Overall profitability, growth trends, risk profile | Comparing alternative businesses before investing |
| Financial analysts & media (external) | Key performance indicators, trend data, comparative ratios | Preparing reports, giving investment recommendations, influencing public perception |
Ratios are calculated from figures in the income statement and balance sheet to give insight into profitability, efficiency, liquidity and solvency. Each ratio is shown with its formula, what it measures and an illustrative benchmark (benchmarks are industry‑specific and therefore only indicative).
| Ratio | Formula | What it measures | Illustrative benchmark* |
|---|---|---|---|
| Gross Profit Margin | \(\displaystyle \frac{\text{Gross Profit}}{\text{Sales}} \times 100\%\) | Percentage of sales left after covering cost of goods sold | Retail ≈ 30‑40 %; manufacturing ≈ 20‑30 % |
| Net Profit Margin | \(\displaystyle \frac{\text{Net Profit}}{\text{Sales}} \times 100\%\) | Overall profitability after all expenses | Varies widely – compare with industry average |
| Return on Assets (ROA) | \(\displaystyle \frac{\text{Operating Profit}}{\text{Total Assets}} \times 100\%\) | Efficiency of using total assets to generate profit | > 5 % is often considered satisfactory for many sectors |
| Return on Capital Employed (ROCE) | \(\displaystyle \frac{\text{Operating Profit}}{\text{Capital Employed}} \times 100\%\) | Efficiency of capital (equity + long‑term debt) in generating profit | Higher than the cost of capital indicates good performance |
| Current Ratio | \(\displaystyle \frac{\text{Current Assets}}{\text{Current Liabilities}}\) | Short‑term liquidity – ability to meet current debts | 1.5 – 2.0 is generally acceptable |
| Acid‑test (Quick) Ratio | \(\displaystyle \frac{\text{Cash} + \text{Marketable Securities} + \text{Receivables}}{\text{Current Liabilities}}\) | Liquidity without relying on inventory | ≥ 1.0 is usually considered safe |
| Inventory Turnover | \(\displaystyle \frac{\text{Cost of Goods Sold}}{\text{Average Inventory}}\) | How many times inventory is sold and replaced in a period | Higher numbers indicate efficient stock management |
| Receivables Turnover | \(\displaystyle \frac{\text{Credit Sales}}{\text{Average Trade Receivables}}\) | Speed of collecting money owed by customers | Higher numbers show effective credit control |
| Debt‑to‑Equity Ratio | \(\displaystyle \frac{\text{Total Debt}}{\text{Equity}}\) | Proportion of financing that comes from creditors vs. owners | Typically < 1.0 for low‑risk firms; higher for capital‑intensive sectors |
*Benchmarks are illustrative only; students must always compare with the relevant industry average or the company’s own historical data.
Accounts and ratio analysis are powerful tools for the many users listed in the syllabus, but they provide an incomplete picture when used in isolation. Recognising their limitations—historical bias, subjectivity, policy differences, inflation, lack of qualitative data and the need for industry‑specific benchmarks—enables students to combine quantitative analysis with sound judgement, leading to more balanced and realistic business decisions.
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