This unit requires you to:
Definition (syllabus wording): A style in which the leader makes decisions alone and expects strict compliance from staff.
Key theorist: Max Weber (bureaucratic theory) and Kurt Lewin (authoritarian style).
| Advantages (linked to business function) | Disadvantages (linked to business function) |
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Typical scenario: A manufacturing plant faces a sudden safety incident; an autocratic approach ensures swift, decisive corrective instructions.
Definition (syllabus wording): A style in which the leader involves team members in decision‑making, encouraging discussion and feedback.
Key theorist: Kurt Lewin (participative style) and Rensis Likert (System 4).
| Advantages (linked to business function) | Disadvantages (linked to business function) |
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Typical scenario: A product‑development team is brainstorming features for a new app; a democratic style harnesses diverse technical and marketing insights.
Definition (syllabus wording): A style in which the leader provides minimal direction and allows employees considerable freedom to set their own goals and methods.
Key theorist: Douglas McGregor (Theory Y – assumes employees are self‑motivated).
| Advantages (linked to business function) | Disadvantages (linked to business function) |
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Typical scenario: An R&D laboratory of senior scientists working on long‑term research projects benefits from a laissez‑façon approach.
Definition (syllabus wording): A style in which leadership is based on clear structures, rewards and penalties to achieve short‑term goals.
Key theorist: Bernard Bass (extension of Burns’ transactional model).
| Advantages (linked to business function) | Disadvantages (linked to business function) |
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Typical scenario: A call‑centre with strict performance targets (calls handled per hour) uses a transactional system of bonuses for meeting quotas.
Definition (syllabus wording): A style in which leaders inspire and motivate employees to exceed expectations by creating a shared vision.
Key theorist: James MacGregor Burns (original concept) and Bernard Bass (later model).
| Advantages (linked to business function) | Disadvantages (linked to business function) |
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Typical scenario: A start‑up founder who communicates a bold mission (“make renewable energy affordable for all”) and encourages every employee to contribute ideas.
| Leadership Style | Motivation Impact (why?) | Communication & Structure (why?) |
|---|---|---|
| Autocratic | Relies on extrinsic compliance; low intrinsic motivation because staff have no voice. | Top‑down, formal channels; tall hierarchy with clear lines of authority. |
| Democratic | Boosts intrinsic motivation – employees feel valued and involved in decisions. | Two‑way communication; flatter structure with cross‑functional teams. |
| Laissez‑façon | Appeals to self‑determination and mastery; works best when staff are self‑motivated. | Minimal formal communication; matrix or network structures that grant autonomy. |
| Transactional | Extrinsic motivation through rewards/penalties; limited intrinsic drive. | Clear, written performance messages; mechanistic structure with defined roles. |
| Transformational | Combines intrinsic purpose‑driven motivation with extrinsic recognition. | Inspirational storytelling; organic, flexible structures that adapt quickly. |
How each style can affect industrial relations:
Exam‑style question stem: “Evaluate how the leadership style adopted by a mid‑size UK manufacturing firm during a 2023 product‑recall crisis could influence its relationship with the workforce’s trade union.”
Mini‑case prompt (≈ 80 words):
A small electronics manufacturer has just discovered a defect in a popular handheld device that could cause overheating. The defect must be corrected within two weeks to avoid a costly recall. The production team is experienced, but the design team is relatively new. The company operates in a highly unionised industry.
Step‑by‑step checklist (copy‑ready for exam scripts):
“The defect‑recall situation is highly urgent and the production team is experienced, whereas the design team is less skilled. Because a rapid, coordinated response is required, an autocratic style is most appropriate for the production line – it enables swift directives that can cut average re‑work time by ≈ 15 % (Operations). For the design team, a democratic approach should be used to draw on fresh ideas and maintain morale, which is vital in a union‑rich environment. Combining the two styles ensures the short‑term fix is delivered quickly while preserving good industrial‑relation links.”
This revised note aligns fully with the Cambridge IGCSE Business Studies syllabus, provides concise definitions, links each advantage/disadvantage to a specific business function with quantitative examples, includes a realistic mini‑case, a ready‑to‑copy checklist, a clear three‑column linkage table, and an expanded trade‑union discussion with a real‑world illustration.
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