Lesson Plan

• Describe the purpose, limitations and hardware/software requirements of an ICT system.
• Explain the steps to install, save, print, add, edit and delete records using the software.
• Apply error‑handling and troubleshooting procedures described in user documentation.
• Produce a concise user‑documentation component for a given scenario.

• Projector and screen
• Whiteboard and markers
• ICT lab computers with the sample software installed
• Printed handout of a user‑documentation template
• Example data files (CSV, PDF)
• Teacher’s checklist of error messages and solutions

Begin with a quick poll: “When you first open a new program, what information do you look for?” Connect responses to the need for clear user documentation. State that today learners will identify all essential components and practise creating a short documentation piece. Success will be shown by correctly completing a checklist of tasks.

1. Do‑Now (5'): Students list any missing information they have encountered in software manuals.
2. Mini‑lecture (10'): Overview of the 8 documentation components (purpose, limitations, requirements, install, save, print, add records, edit/delete).
3. Guided demo (15'): Teacher walks through installing the sample software, saving a file and printing a report while highlighting documentation notes.
4. Group activity (15'): Teams create a draft user‑documentation section for “How to add a record” using the template handout.
5. Check for understanding (5'): Teams exchange drafts, use a checklist to verify inclusion of all required elements.
6. Error‑handling practice (5'): Quick quiz on matching error codes to solutions.

Recap the eight components and why each is vital for end‑users. Students complete an exit ticket by writing one missing element they might add to improve the documentation. Assign homework: draft a full user‑documentation page for a chosen classroom application.