Lesson Plan

Resources → Subject Notes → Business → Notes
Lesson Plan
Grade: Date: 17/01/2026
Subject: Business
Lesson Topic: situations in which communication is essential
Learning Objective/s:
  • Identify key business situations where communication is essential.
  • Analyse how effective communication supports strategic, operational, and crisis management.
  • Evaluate the impact of communication on stakeholder relationships and decision‑making.
  • Apply appropriate communication channels to a given business scenario.
Materials Needed:
  • Projector and screen
  • Whiteboard and markers
  • Handout summarising communication purposes and situations
  • Case study worksheets
  • Sticky notes for group brainstorming
 Introduction:
Start with a quick poll: students name a recent news story where poor communication caused a business problem. Connect this to their prior knowledge of organisational structures. Success criteria: students will identify key business situations requiring communication and explain their importance.
Lesson Structure:
  1. Do‑now (5') – poll and brief discussion on communication failures.
  2. Mini‑lecture (10') – overview of why communication is essential and the seven key situations.
  3. Group activity (15') – analyse a case study worksheet, match communication purposes to situations, record on sticky notes.
  4. Whole‑class debrief (10') – groups present findings; teacher highlights correct links and misconceptions.
  5. Application exercise (10') – students individually draft a brief communication plan for a chosen scenario (e.g., product recall).
  6. Exit ticket (5') – write one situation where communication is vital and one effective channel for it.
Conclusion:
Summarise how effective communication underpins strategic planning, operations, HR, marketing, finance, crisis response and innovation. Ask students to complete an exit ticket stating one situation and a suitable communication channel. Assign homework: research a real company’s communication strategy and prepare a one‑page summary for the next class.