Lesson Plan

• Describe the core features of an ERP system and how they integrate business functions.
• Explain how ERP supports an operations strategy through efficiency, visibility and decision‑making.
• Analyse the main challenges and success factors associated with ERP implementation.
• Evaluate the role of real‑time data and business intelligence in improving operational performance.

• Projector and screen
• Whiteboard and markers
• Printed handout of ERP feature table
• Case‑study worksheet
• Laptop with ERP demo software

Begin with a quick poll: “Which digital tools do you see in everyday business operations?” Connect this to students’ prior knowledge of finance, sales and HR systems, then outline that today they will discover how a single ERP platform links these functions. Success will be measured by their ability to match ERP features to operational benefits.

1. Do‑now (5’) – Students list business functions they know; share to activate prior knowledge.
2. Mini‑lecture (10’) – Present core ERP features using slides and the suggested diagram.
3. Guided analysis (12’) – In pairs, match each ERP feature to an operational benefit; teacher circulates for feedback.
4. Case‑study activity (15’) – Groups evaluate a brief ERP implementation scenario, identify challenges and propose success factors; present findings.
5. Whole‑class debrief (8’) – Discuss how ERP aligns with operations strategy; quick poll on key take‑aways.
6. Exit ticket (5’) – Each student writes one way ERP can improve a chosen business process.

Summarise the main ERP features and their strategic impact, confirming understanding through the exit tickets. Assign a brief homework: research a real‑world company that recently implemented ERP and note the benefits and challenges they experienced.