Lesson Plan

• Describe how clear communication improves business efficiency.
• Explain the impact of different communication channels on managerial functions.
• Analyse common barriers to effective communication and propose managerial solutions.
• Evaluate how feedback loops enhance decision‑making and risk management.

• Projector and laptop for slides
• Whiteboard and markers
• Printed handouts summarising communication channels
• Case‑study worksheets
• Sticky notes for brainstorming
• Exit‑ticket slips

Begin with a brief news clip about a product recall caused by miscommunication, prompting students to recall why clear messages matter. Connect this to their prior knowledge of the four management functions. Explain that by the end of the lesson they will be able to identify effective channels, spot barriers, and suggest improvements.

1. Do‑now (5'): Think‑pair‑share a personal experience of miscommunication and note the impact.
2. Mini‑lecture (10'): Present the seven ways communication influences efficiency, using slides and the flowchart diagram.
3. Channel analysis activity (12'): In groups, examine the provided table of channels, match each to its efficiency impact, and create a quick poster.
4. Barrier problem‑solving (10'): Work with a case study to identify a communication barrier and devise a managerial action plan.
5. Synthesis (5'): Whole‑class build a flowchart on the board linking communication to planning, organising, leading, and controlling.
6. Exit ticket (3'): Write one actionable tip to improve communication in a real‑world context.

Recap the key ways communication drives business efficiency and the strategies to overcome common barriers. Collect exit tickets to check understanding, and assign homework: a 200‑word reflection on how they will apply one communication improvement in their school or workplace.