Lesson Plan

• Describe the concept of stakeholder conflict that stems from differing aims and objectives.
• Analyse how conflicting stakeholder objectives influence organisational decision‑making.
• Evaluate strategies for managing stakeholder conflict using power/interest analysis.
• Apply stakeholder mapping to identify potential conflicts in a real‑world case study.

• Projector and laptop for slides
• Whiteboard and markers
• Printed stakeholder‑mapping worksheet
• Case study handout (Company X expansion)
• Sticky notes for group brainstorming
• Exit‑ticket slips

Begin with a short video clip of a local factory expansion that sparked community protests. Ask students to recall what they already know about stakeholders and why their interests might differ. Explain that by the end of the lesson they will be able to identify sources of conflict and propose ways to manage them.

1. Do‑now (5') – Students list all possible stakeholders for a nearby business on sticky notes and share quickly.
2. Mini‑lecture (10') – Define stakeholder, power/interest grid, and conflict; illustrate with a simple diagram.
3. Power/Interest grid activity (15') – In pairs, fill out the worksheet for the Company X case, placing each stakeholder on the grid and noting potential conflicts.
4. Group discussion (10') – Groups compare grids, discuss why conflicts arise (different aims, resource allocation, time horizons, etc.).
5. Case‑study analysis (10') – Evaluate the management strategies listed in the notes and suggest an alternative negotiation approach.
6. Exit ticket (5') – Write one practical step a manager could take to reduce stakeholder conflict in future projects.

Summarise how differing stakeholder aims generate conflict and how the power/interest grid helps managers prioritise responses. Collect exit tickets as a quick retrieval check. For homework, students find a recent news article about stakeholder conflict, summarise the issue, and suggest a management strategy.