Lesson Plan

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Lesson Plan
Grade: Date: 17/01/2026
Subject: Business
Lesson Topic: the role of informal communications within a business
Learning Objective/s:
  • Describe key characteristics of informal communication in organisations.
  • Explain the functions and advantages of informal communication for managers.
  • Analyse risks associated with the informal grapevine and propose mitigation strategies.
  • Apply techniques to harness informal channels to support change initiatives.
Materials Needed:
  • Projector and screen
  • Whiteboard and markers
  • Printed handout of the XYZ case study
  • Sticky notes
  • Laptops or tablets for instant‑messaging demo
  • Worksheet with scenario analysis questions
 Introduction:
Begin with a quick poll: “Where do you hear the latest news at work?” Use responses to highlight the ever‑present grapevine, link to prior learning on formal communication, and set today’s success criteria – identify informal traits, evaluate pros/cons, and suggest managerial actions.
Lesson Structure:
  1. Do‑now (5’) – poll results and brief whole‑class discussion.
  2. Mini‑lecture (10’) – characteristics, functions, advantages and disadvantages (slides).
  3. Case‑study analysis (15’) – groups read the XYZ example, answer guided questions.
  4. Role‑play activity (10’) – practice open‑door Q&A and informal feedback.
  5. Whole‑class debrief (5’) – share mitigation ideas for risks.
  6. Exit ticket (5’) – write one actionable tip for managers to use informal channels positively.
Conclusion:
Recap how informal communication can speed information flow and boost engagement when managed wisely. Students complete the exit ticket and, for homework, read a short article on digital grapevines and prepare a brief reflection on how they might apply the ideas in their own workplace.