| Lesson Plan |
| Grade: |
Date: 04/03/2026 |
| Subject: Business |
| Lesson Topic: the role of informal communications within a business |
Learning Objective/s:
- Describe key characteristics of informal communication in organisations.
- Explain the functions and advantages of informal communication for managers.
- Analyse risks associated with the informal grapevine and propose mitigation strategies.
- Apply techniques to harness informal channels to support change initiatives.
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Materials Needed:
- Projector and screen
- Whiteboard and markers
- Printed handout of the XYZ case study
- Sticky notes
- Laptops or tablets for instant‑messaging demo
- Worksheet with scenario analysis questions
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Introduction:
Begin with a quick poll: “Where do you hear the latest news at work?” Use responses to highlight the ever‑present grapevine, link to prior learning on formal communication, and set today’s success criteria – identify informal traits, evaluate pros/cons, and suggest managerial actions.
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Lesson Structure:
- Do‑now (5’) – poll results and brief whole‑class discussion.
- Mini‑lecture (10’) – characteristics, functions, advantages and disadvantages (slides).
- Case‑study analysis (15’) – groups read the XYZ example, answer guided questions.
- Role‑play activity (10’) – practice open‑door Q&A and informal feedback.
- Whole‑class debrief (5’) – share mitigation ideas for risks.
- Exit ticket (5’) – write one actionable tip for managers to use informal channels positively.
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Conclusion:
Recap how informal communication can speed information flow and boost engagement when managed wisely. Students complete the exit ticket and, for homework, read a short article on digital grapevines and prepare a brief reflection on how they might apply the ideas in their own workplace.
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