Lesson Plan

• Describe the key steps of the Capacity Planning and Analysis (CPA) process.
• Analyse how CPA can improve demand‑capacity matching, cost efficiency and strategic alignment.
• Evaluate the main limitations of CPA and propose ways to mitigate them.
• Apply CPA concepts to a short case study, identifying gaps and recommending capacity options.

• Projector and screen
• Whiteboard and markers
• Printed handout summarising CPA benefits & limitations
• Case‑study worksheet (manufacturing firm)
• Calculator or spreadsheet software
• Sticky notes for group brainstorming

Begin with a quick poll: “What happens when a company produces too much or too little?” Connect responses to the need for systematic capacity planning. Explain that today’s success criteria are to identify CPA steps, list its advantages and drawbacks, and use the process to solve a real‑world scenario.

1. Do‑now (5') – short Kahoot quiz on basic capacity concepts.
2. Mini‑lecture (10') – definition of CPA, overview of the seven‑step process.
3. Group case analysis (15') – students use the worksheet to forecast demand and assess current capacity.
4. Whole‑class discussion (10') – each group shares identified gaps; teacher highlights benefits of CPA.
5. Process mapping activity (15') – teams create a flowchart of the CPA steps on poster paper.
6. Limitations brainstorm (5') – sticky‑note activity listing potential CPA drawbacks.
7. Check for understanding (5') – teacher asks targeted questions; students respond with thumbs up/down.
8. Exit ticket (5') – write one benefit and one limitation of CPA and a personal action to address a limitation.

Recap the CPA cycle and how it links capacity decisions to business strategy. Collect exit tickets to gauge retention and assign a brief homework: research a real company that recently adjusted capacity and summarise how CPA principles were applied.